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Betten Honda

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.5
541 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 541 reviews

June 16, 2026

I had a very good experience …. . the gentleman were very helpful in preparing me for my new Honda. More

by RMERIZON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryce
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Jun 17, 2026 -

Betten Honda responded

Thank you for sharing your experience! We’re glad to hear everything went very well and that our team was helpful in getting you prepared for your new Honda. We truly appreciate you choosing Betten Honda and hope you enjoy your new vehicle!

June 16, 2026

The young lady that checked me in was most helpful and efficient. Waiting room was clean and neat and comfortable. The oil change was completed in a very timely fashion. More

by GJSCHOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guest services/ check in first rate 5 stars
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Jun 17, 2026 -

Betten Honda responded

Thank you so much for sharing your experience! We’re glad to hear the check-in process was helpful and efficient, that you found the waiting room clean and comfortable, and that your oil change was completed in a timely manner. We truly appreciate you choosing Betten Honda and look forward to serving you again!

June 16, 2026

They got me in quick to have a recall fixed and were pleasant to deal with. More

by AMYLROBINSON1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desmond Krotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeShary Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Betten Honda responded

Thank you for sharing your experience! We’re glad we could get you in quickly to take care of the recall and that our team was pleasant to work with. We really appreciate you choosing Betten Honda and are here whenever you need us again!

June 16, 2026

All went well. Clean oil and filter. And they said rotated tires. Over all happy. More

by Mxenots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 17, 2026 -

Betten Honda responded

Thank you for sharing your experience! We’re glad to hear everything went well, that your oil and filter were taken care of, and your tires were rotated as planned. We appreciate you letting us know you’re happy overall and thank you for choosing Betten Honda Service!

June 15, 2026

I was told when I leased my car I would get 2 or 3 free oil changes on my second one I was charged almost $100 so not very pleased with that More

by HAYESLEROY157
Recommend Dealer
No
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Jun 16, 2026 -

Betten Honda responded

Thank you for sharing this feedback—we’re sorry you had that experience with your second oil change and the unexpected charge. We understand how frustrating that is, especially if you were expecting it to be included based on what was discussed when you leased your car. We’d really like the chance to review your lease paperwork and any service or maintenance plans tied to your vehicle so we can see exactly what was promised and make sure everything is handled correctly for you. Please reach out to us directly or stop by the dealership so we can go over the details together and work toward a resolution.

June 13, 2026

He was very flexible with me. Allowed me to test drive the car whenever I wanted and even stayed after hours for Ken More

by GRATHW23
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 15, 2026 -

Betten Honda responded

Thanks for your feedback! We’re glad our team was flexible and made the process easy for you, even staying late to help. We appreciate you choosing Betten Honda and hope you’re loving your new vehicle!

June 13, 2026

Service was done quickly and at the schedule appointment time. The staff also informed me of recommended additional needs. More

by CHARLES.FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Betten Honda responded

Thanks for your feedback, Charles! We’re glad your service was quick and right on schedule, and that our team kept you informed along the way. We appreciate you choosing Betten Honda!

June 13, 2026

Good had an oil change appointment Got us right in and very nice folks. Seriously this eval is more annoying More

by RENE_COPE
Recommend Dealer
Yes
Employees Worked With
Service dept on Friday afternoon
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Jun 15, 2026 -

Betten Honda responded

> Thanks for the feedback! We’re glad you were able to get right in and had a good experience with our team. We appreciate you sticking with the review—and choosing Betten Honda!

June 13, 2026

Consistently helpful and friendly in the service department. The are responsive and listen well and get the job done More

by TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
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Jun 15, 2026 -

Betten Honda responded

Thanks so much for your feedback! We’re glad to hear our service team has been consistently helpful, friendly, and attentive. We truly appreciate your continued trust in Betten Honda!

June 11, 2026

Very poor communication Never answered the phone and never returned my call after I left a voicemail More

by KIMSCRIPPS
Recommend Dealer
No
Employees Worked With
Meya Vines
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Jun 15, 2026 -

Betten Honda responded

We’re sorry to hear about your experience and the lack of communication—that’s not the level of service we aim to provide. We appreciate you bringing this to our attention and would like the opportunity to make things right. Please feel free to reach out to Scott Landreth at slandreth@bettenautogroup.com so we can assist you further.

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