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Betten Honda

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.5
461 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 462 reviews

May 03, 2026

I have had no bad experiences with them. I will continue to go there until I have a reason not to. My Auto group has nicer waiting room perks...hot coffee, pop, leather couches, dog bones, More

by AMSCHULZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
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May 12, 2026 -

Betten Honda responded

Thank you for the review and for your continued trust in our team. We appreciate your feedback about the waiting room amenities as well and will certainly keep your suggestions in mind. We’re glad to hear you’ve consistently had positive experiences with us and look forward to seeing you again.

May 03, 2026

Wonderful and quick customer service with a smile! I was appreciative for a friendly face and after she explained that my car did not need any extra service because it was in good condition. Useful in More

by GRIMARDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 12, 2026 -

Betten Honda responded

Thank you for the review. We’re glad you had a quick and positive experience with our team. Providing honest recommendations and helping customers understand their vehicle’s needs is very important to us. We appreciate your support and look forward to seeing you again.

May 03, 2026

Service was started when scheduled. The counter person kept me informed on the progress of the service. The service was completed promptly. Could not ask for more. More

by RSTROBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service.
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May 12, 2026 -

Betten Honda responded

Thank you for the review. We’re glad your service was completed on time and that our team kept you informed throughout the process. We appreciate your support and are happy we could provide a great experience.

May 01, 2026

They always go above and beyond. They make the experience easy and enjoyable. Wouldn't shop anywhere else. More

by CDM96
Recommend Dealer
Yes
Employees Worked With
Tony Alcala and Tom Schwab
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May 12, 2026 -

Betten Honda responded

Thank you for the review. We truly appreciate your loyalty and kind words about our team. We’re glad we could make your experience easy and enjoyable, and we look forward to continuing to serve you in the future.

May 01, 2026

Justin had excellent communication. He kept in touch regarding the diagnosis and work being done on my car. Very courteous. More

by crolewicz
Recommend Dealer
Yes
Employees Worked With
Justin
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May 12, 2026 -

Betten Honda responded

Thank you for the review. We’re glad Justin kept you informed throughout the process and provided courteous service during your visit. We appreciate your support and thank you for choosing us.

May 01, 2026

Good Meya did excellent got me in right away covered what was done answer my question she is awesome More

by mikenegele1
Recommend Dealer
Yes
Employees Worked With
Meya vines
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May 12, 2026 -

Betten Honda responded

Thank you for the review, Mike. We’re glad Meya took great care of you, got you in quickly, and answered all your questions. We appreciate your kind words and your support.

May 01, 2026

Personal and friendly, makes cars not intimidating Lol. ...I feel like you are now fishing for compliments AI. Was that 8 words? More

by TJAPKESE
Recommend Dealer
Yes
Employees Worked With
Gil
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May 12, 2026 -

Betten Honda responded

Thank you for the review. We’re glad our team helped make the experience comfortable and approachable for you. We appreciate the humor too, we'll take any and all compliments :) and thank you for choosing us.

April 30, 2026

We love working with Joe and Lupa. Very helpful and knowledgeable. Lupa explained the whole process and oriented us to the new car He took his time and was very patient with all of our More

by nsfinos
Recommend Dealer
Yes
Employees Worked With
Lupa
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May 12, 2026 -

Betten Honda responded

Thank you for the review. We’re glad Joe and Lupa provided such a helpful and informative experience for you. It’s great to hear Lupa took the time to walk you through your new vehicle and answer all your questions. We appreciate your support and look forward to helping you again with your next Toyota.

April 29, 2026

They made everything go super smoothly. Will definitely come back for my next car Thanks!!! More

by STEVEJ371
Recommend Dealer
Yes
Employees Worked With
Gil
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May 12, 2026 -

Betten Honda responded

Thank you for the review, Steve. We’re glad everything went smoothly and that you had a great experience with our team. We appreciate your support and look forward to helping you with your next vehicle.

April 29, 2026

Service has declined past couple of yrs- no greeting when pulled up to service desk. Some on cell phones and don’t appear interested. Some driving customer cars quickly, appear to be goofing around with them More

by DEBPPHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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May 12, 2026 -

Betten Honda responded

Thank you for your feedback. We’re sorry to hear your recent experiences have not met your expectations. The concerns you shared regarding professionalism and customer service are taken seriously, as this is not the experience we want our customers to have. We appreciate you bringing this to our attention and will be sharing your comments with our team as we work to improve. Please reach out to Scott Landreth, at slandreth@bettenautogroup.com to share more details of your experience.

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