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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,155 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,155 reviews

September 09, 2021

Always fast and professional. Never had an issue with the services they provide. Free coffee and a comfortable waiting area and the time just flies by. 5 star for sure! More

by SZ1959
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 14, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

September 09, 2021

I will be back for sure. The salesman was fair and up front. I felt like I was being treated fairly and negations where fair and comparable to the current market, More

by hessling38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Abramowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

September 08, 2021

It was the best experience at this dealership. They worked with me to get the car I wanted and the rate that bests fits me. Also, the great customer service made sure that the car I was purchasing woul More

by Eric Terrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Abramowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Bettenhausen Chrysler Dodge Jeep RAM Team

September 08, 2021

Jackie the service tech was outstanding. She was courteous, professional, and gave a good estimate on the time it would take for the service to be completed. In addition, she even called the next More

by barbara.leisinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is always our goal to earn your 5-star rating, Barbara. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those additional stars in the future. We look forward to hearing from you. Thank you! Bettenhausen Chrysler Dodge Jeep RAM Team

September 07, 2021

Process made simple!! Jamie and Micah were great to work with - they truly understand the meaning of customer comes first! They were focused on making the process fast and painless! Communication was cl More

by Donn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Neely
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

September 07, 2021

Mr. Dean Siensa did an awesome job helping us evaluate the water-damaged key fob and get a replacement for it. We had driven over 1 hour from Indiana and appreciated the time out from driving our 2019 Do More

by carribalou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamzeh El Qawasmi sold us the car but did not see him there today, Hamzeh El Qawasmi
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

September 07, 2021

Everything was perfect except that there was no rack for my tire rotation that I had a prepaid package for and now I can’t make an online appointment anywhere for just a tire rotation More

by wildrovergsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Bettenhausen Chrysler Dodge Jeep RAM Team

September 07, 2021

Very friendly, quick, and everything was explained very well. The process was very easy and smooth. They have a great operation in Service for getting you in and out. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Osmolak
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

September 07, 2021

Dealership was nice and Jeremey our sales person was great to work with. We really enjoyed our experience. We are very happy with the entire process! More

by Chadlovell76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremey Guimond
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Bettenhausen Chrysler Dodge Jeep RAM Team

September 06, 2021

I had a scheduled oil change / tire rotation appoint scheduled. The service as promised was lest than one hour. This service also included a carwash. Service was great. More

by paulpoll2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Kletnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

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