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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,204 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,204 reviews

February 15, 2021

Annie was very knowledgeable about the Jeep we purchased. She went over every detail. This was the easiest vehicle purchase that we’ve ever had. She didn’t pressure us at all. I will definitely refer friends More

by reelpro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbie Kloss
Feb 18, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

February 11, 2021

Nick Nowak and the Bettenhausen team are the best! They are fair and honest every-time! If you are considering a new or used vehicle, I would and always do recommend them!! More

by Kevin S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Congratulations on your new purchase, Kevin! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Best, Bettenhausen Chrysler Dodge Jeep RAM Team

January 27, 2021

The thoughtful staff, pristine facilities and top-tier service at Bettenhausen all come together to create one of the best car buying experiences I've ever had. I brought a previous Dodge model in to be s More

by mterrell411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Bettenhausen Chrysler Dodge Jeep RAM Team

January 22, 2021

I am in the auto industry myself, so I know how things should go from start to finish. Jamie Kwak once again did an amazing job on our second purchase from her and Bettenhausen. She was thorough, honest, More

by Michael M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review, Michael. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Bettenhausen Chrysler Dodge Jeep RAM Team

December 22, 2020

Bettenhausen has THE BEST car buying experience ever! They are the only dealership I recommend. They're friendly, courteous and knowledgeable about their products. I've bought my last 4 vehicles from the More

by Rita W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Bettenhausen Chrysler Dodge Jeep RAM Team

December 12, 2020

Charles Johnson is the best sales rep! He got me together. So glad he assisted with my dream truck experience! Wrangler Willy’s 2021, forever grateful. Go see him! More

by DeJaniraPeoples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Banjeglav
Dec 16, 2020 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Charles was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Bettenhausen Chrysler Dodge Jeep RAM Team

December 10, 2020

My father and I worked with Charles Johnson. He was amazing. no BS. No time wasted, Str8 to the point. My best car buying experience ever. Speaks to you like a human and doesn’t apply any pressure to h More

by vmag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Charles and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Bettenhausen Chrysler Dodge Jeep RAM Team

December 09, 2020

I walk into the dealership and was handed one of the best salesperson I’ve ever met. Nick Novak. He DID NOT PUSH, LIE or CHEAT. It was such a pleasure not to face the dreaded car salesman. I am totally More

by Cknudsen99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Bettenhausen Chrysler Dodge Jeep RAM Team

December 06, 2020

Charles Johnson my customer service rep. He was very personable, and really worked hard to get me a great deal on my Gladiator truck which Iove as do my grandsons More

by drbarrows73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Bettenhausen Chrysler Dodge Jeep RAM Team

December 01, 2020

Jamie did an amazing job! She knew all of the specs of the car that I purchased and she walked though the breakdown on the rebates and incentives! Hassle and stress free for my first Jeep purchase! More

by Melissa
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Melissa, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Bettenhausen Chrysler Dodge Jeep RAM Team

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