Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
4,157 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome to the Bettenhausen Family,
Michael & Troy Bettenhausen
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,157 reviews
July 30, 2018
Purchased a new Jeep I purchased a new 2019 Jeep Cherokee Limited and I couldn’t be happier. My sales manger Jamie Kwak went above and beyond to meet all of my needs. It w I purchased a new 2019 Jeep Cherokee Limited and I couldn’t be happier. My sales manger Jamie Kwak went above and beyond to meet all of my needs. It went better than I expected. My trade in value was higher than expected and she updated me with information I requested via texted message/email(personal preference). I would definitely recommend family and friends to buy from the Bettenhausen sales team. I will purchase all of my cars in the future from them. Thanks again, Jamie!!! More
by Fredk1031
Employees Worked With
July 29, 2018
Cell Phone Paring It was necessary to add my wife's cell phone to the system. Tenita Jackson was prompt and efficient in getting the phone synched. She was most pleasan It was necessary to add my wife's cell phone to the system. Tenita Jackson was prompt and efficient in getting the phone synched. She was most pleasant and cheerful. She's a definite asset to the Bettenhausen group More
by magicdon
Employees Worked With
tenita Jackson
July 28, 2018
JOE RUIZ IS A FANTASTIC SALESMAN! JOE MADE BUYING MY TRUCK PAINLESS!!! I HIGHLY RECOMMEND! I WAS ABLE TO ORDER MY TRUCK FROM THE FACTORY AND GET EXACTLY WHAT I WANTED. JOE MADE BUYING MY TRUCK PAINLESS!!! I HIGHLY RECOMMEND! I WAS ABLE TO ORDER MY TRUCK FROM THE FACTORY AND GET EXACTLY WHAT I WANTED. More
by Jessica
Employees Worked With
Joseph Ruiz
July 28, 2018
Great experience why did I wait so long!!! Owned a 2006 PT Cruiser hated the thought of buying a new car. Tom Pandell was great!! Called and talked to him before coming in,told him what i was l Owned a 2006 PT Cruiser hated the thought of buying a new car. Tom Pandell was great!! Called and talked to him before coming in,told him what i was looking for. When I arrived he had a car ready for me to test drive. Everything i asked for. He really listened to what I wanted and didn't try to sell me a more expensive car. Start to finish I was there 2 hours and walked out with my dream car. See Tom if you want a GREAT car buying experience. More
by Happy Customer
Employees Worked With
Tom Pandell
July 27, 2018
Best dealership experience ever My overall experience at Bettenhausen was outstanding. This was largely due to the fact that we had an exceptional sales rep, Jamie Kwak. She made our My overall experience at Bettenhausen was outstanding. This was largely due to the fact that we had an exceptional sales rep, Jamie Kwak. She made our experience pleasant due to her friendliness and knowledge of the business. Any question we had asked, she had a very informative answer. I will not use any other dealership or anyone besides Jamie from now on. More
by JacobHarvey
Employees Worked With
July 27, 2018
Best sales person ever! I would highly recommend this dealership, especially their sales rep Jamie Kwak! Jamie's knowledge and expertise of the industry made our shopping ex I would highly recommend this dealership, especially their sales rep Jamie Kwak! Jamie's knowledge and expertise of the industry made our shopping experience go smoothly. She went above and beyond to find the exact vehicle we were looking for. I would recommend asking for Jamie for your next car buying experience. More
by Hemiguy
July 27, 2018
Great deal and experience Hamzeh was excellent throughout the whole car buying process. He helped me find the right vehicle for me and was very transparent when it came to pric Hamzeh was excellent throughout the whole car buying process. He helped me find the right vehicle for me and was very transparent when it came to pricing which left me knowing that I made a good investment. More
by maxcbp
Employees Worked With
Hamzeh El Qawasmi
July 26, 2018
Excellent Nick P. Is the guy to see! Everything was great with him. He made the car buying and leasing processes a breeze! We will return for the true car dea Nick P. Is the guy to see! Everything was great with him. He made the car buying and leasing processes a breeze! We will return for the true car deals and will only see Nick! More
by Bsanders721
Employees Worked With
July 26, 2018
Quick, easy process and no pressure to purchase I was referred to Nick P. when i found out I was going to need to buy a new vehicle. I contacted him through the website and the next day we set up a I was referred to Nick P. when i found out I was going to need to buy a new vehicle. I contacted him through the website and the next day we set up an appointment. Nick asked a few questions about what I was looking for and then we just seemed to go for a walk until the wife and I stopped in front of one of the trucks available. Before I knew it we were going for a test drive and filling out paperwork. I knew I needed a new car, but I wasn't expecting it to be such an easy process due to past experience. Nick P. was professional, easy to work with and made it the best car/truck buying experience I've ever had. More
by A/V Stewart
Employees Worked With
July 26, 2018
Amazing service, goes above and beyond 4 years after I bought my first wrangler from Ryan I reached out to him again. After looking far and wide the dealership that had the jeep I wanted re 4 years after I bought my first wrangler from Ryan I reached out to him again. After looking far and wide the dealership that had the jeep I wanted refused to trade it to bettenhausen, He was a great person to work with and I ended up going back to order my perfect jeep. The process was smooth and he really helped alot. Tenita was tons of help in understanding the new uconnect system and both great people. More
by K9jon
