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Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
4,155 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome to the Bettenhausen Family,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,155 reviews
February 27, 2018
Wonderful This was the best car purchase I ever had, the sales manager Jamie Kwak was very helpful with all my questions. Great dealership very friendly people This was the best car purchase I ever had, the sales manager Jamie Kwak was very helpful with all my questions. Great dealership very friendly people to deal with. More
by Happy
Employees Worked With
February 26, 2018
Great Experience! My wife and I had a great experience working with this dealership. The sales manager Tom was a pleasure to work with and made the process of buying ou My wife and I had a great experience working with this dealership. The sales manager Tom was a pleasure to work with and made the process of buying our first Jeep very smooth. Also, our delivery specialist Tenita was amazing and told us everything we needed to know and more about our new vehicle. More
by Jakescott19
Employees Worked With
Tom Pandell, Tenita Jackson
February 25, 2018
Great customer service. Overall had a good experience. Was able to get in the car I wanted payments a little higher than I wanted but I will get that fixed customer service. Overall had a good experience. Was able to get in the car I wanted payments a little higher than I wanted but I will get that fixed in a few months like recommended to me. More
by Amber.cooney
Employees Worked With
February 21, 2018
Amazing experience Adam Stratton was the best car salesman I have ever dealt with. I would come back to him time and time again. Thank you Adam! Adam Stratton was the best car salesman I have ever dealt with. I would come back to him time and time again. Thank you Adam! More
by ajb25
Employees Worked With
Adam Stratton
February 21, 2018
Incompetent Another review described this place as incompetent and I think that is the perfect way to describe Bettenhausen. Expect delays in repair and respon Another review described this place as incompetent and I think that is the perfect way to describe Bettenhausen. Expect delays in repair and response, incomplete work (missing fasteners, loose parts) and cut corners. I have gotten to the point I pay a Midas to repair my still under warranty Jeep because the dealerships are so bad. More
by JeepOverlander
Employees Worked With
Jake Banjeglav
February 21, 2018
It’s just an oil change I usually do my own maintenance but it was cold and snowy out so I figured it was worth the extra few bucks to stay warm and have someone else do it. I usually do my own maintenance but it was cold and snowy out so I figured it was worth the extra few bucks to stay warm and have someone else do it. How do you screw up an oil change? Oil was leaking the entire way home I guess. Ended up making a big mess in my driveway. They forgot to take the old O-ring off the oil filter and it didn’t seal properly. I never went back. I don’t want them under the hood of my $48k vehicle Disclaimer: I didn’t complain to anyone I just kind of let it alone and made decision I wouldn’t go back unless I needed to. A friend of mine recently had a bad experience here as well and I felt I owed it to him to finally leave an honest review. He may not have brought his Jeep here if he would have known what happened to me. There’s a few of us in the group that are going to leave honest reviews, only 1 of 5 or 6 will be more than 1 star and he’s only leaving 2 stars. More
by henderson
Employees Worked With
Not sure, mechanic.
February 21, 2018
Very Enjoyable I was very happy with my experience at the dealership and with my salesman Tom Pandell. Tom listened to my concerns and met them all. From what I got I was very happy with my experience at the dealership and with my salesman Tom Pandell. Tom listened to my concerns and met them all. From what I got for my trade-in, to what I paid for my new truck, couldn't have been happier. This was my third vehicle purchased at Bettenhausen, two this year, and I would highly recommend them to anybody. More
by Joe61
Employees Worked With
Tom Pandell
February 18, 2018
Relaxing and stress free Working with Hamzeh was really nice. Very relaxing and never felt like I asked too many questions. And I asked a lot. He really took the time to Working with Hamzeh was really nice. Very relaxing and never felt like I asked too many questions. And I asked a lot. He really took the time to go over both leasing and purchasing a Jeep. We purchased our Jeep Renegade Limited that I love. He made sure we got the best incentives available . We have been buying our vehicles from Bettenhausen for many years and will continue to do so. And would recommend Hamzeh. Jeannine and Mark Riha More
by Jeannine and Mark
Employees Worked With
Hamzeh El Qawasmi
February 17, 2018
great dealership Dealing with Nick Nowak was indeed a pleasure.He insured that he would help me get the vehicle of my choice thank you Nick for accommodating me Dealing with Nick Nowak was indeed a pleasure.He insured that he would help me get the vehicle of my choice thank you Nick for accommodating me More
by radiers#1
Employees Worked With
February 13, 2018
Great Lease Deal I walked in with 2 kids and the dealership was more than accommodating. They had a big, clean kids room with kids shows and toys. Nick was great. Made I walked in with 2 kids and the dealership was more than accommodating. They had a big, clean kids room with kids shows and toys. Nick was great. Made the process easy and the car looks amazing. More
by BluByYouDurango
