Bettenhausen Chrysler Dodge Jeep Ram

No pressure. Salesman Jay was awesome ,I have sent a fried of my wife to see Jay he was great.trade in and price of new vehicle was fair.4th car I bought from you. Salesman Jay was awesome ,I have sent a fried of my wife to see Jay he was great.trade in and price of new vehicle was fair.4th car I bought from you. More

outstanding I really don't know where to start i have had fantastic experience with Bettenhausen i have made 2purchases from then and worked Nick Pattenaude both I really don't know where to start i have had fantastic experience with Bettenhausen i have made 2purchases from then and worked Nick Pattenaude both times i finely found a salesman i worked well with and that truly cares (cared) about me the customer and not just the sale and the service department was just as great . if you are in the looking to purchase a new car you have to shop here! More

Car's first oil change I brought our 2015 Cherokee in for it's first oil change at 7,500 miles. The dealership took care of the service and washed the car for me. Overall, i I brought our 2015 Cherokee in for it's first oil change at 7,500 miles. The dealership took care of the service and washed the car for me. Overall, it was a very good experience. More

FANTASTIC! - NEW 2016 JEEP WRANGLER So many people fear/hate going to car dealerships. No one wants to: haggle tooth and nail, pay for more than they can afford and then spend their ent So many people fear/hate going to car dealerships. No one wants to: haggle tooth and nail, pay for more than they can afford and then spend their entire day at a dealership. I’m one who does not like to waste my time and do not want to cheated ever on price! Needless to say that was not the case at Bettenhausen Jeep! Chad Simon, Manger and his sales team at Bettenhausen TOP NOTCH. You walk in and they treat you like family. I was able to get into my Jeep Wrangler 2016 within an hour! The reason why the process was painless and quick was because I knew what I wanted, knew my credit, down payment and worked with Jamie Kwak. I like most had a fear and dreaded dealerships. Prior to stepping foot on the lot, I spoke to Jamie about my want for a Jeep and gave her my negotiables and nonnegotiables. Jamie took what information I gave her and went out of her way on a daily basis to work with me on a payment and vehicle that I was comfortable with. For every question I had, she had a straight no BS answer. Before I left, Rick walked me through every inch of my vehicle with great detail! It wasn’t just okay thanks for your business, here are you keys and be on your way. He did not let me leave the dealership until I was comfortable with Jeep. Me and my Wrangler are now inseparable. Go to Bettenhausen Jeep in Orland and ask for Jamie Kwak. YOU WILL NOT BE DISAPOINTED! *Jeep Wave* More

Outstanding service Just had my 2015 Jeep Cherokee Trailhawk in for routine maintenance. Couldn't be any happier with the care and pride the staff showed for something as Just had my 2015 Jeep Cherokee Trailhawk in for routine maintenance. Couldn't be any happier with the care and pride the staff showed for something as easy as an oil change. More

Wayne Thompson gave us a fair deal! Great service, not Bly did he deliver the car but did so after hours! Am going to try and refer more business to Wayne! Great service, not Bly did he deliver the car but did so after hours! Am going to try and refer more business to Wayne! More

Awful I went in for a oil change and I am still having a awful experience. Frist, of all it took way over a hour. They losted my wheel lock lug nut bolt, a I went in for a oil change and I am still having a awful experience. Frist, of all it took way over a hour. They losted my wheel lock lug nut bolt, and now my car is running poorly. It is stalling out I had to get a tow. My car has Never Ever ran so bad. I went to 2 different car part places to attempt to get my car running like before and they said that other people have come in with the same type of issues After they had their car serviced at Bettenhausen. So, please be aware of this place. I called the manger and was transfer on the phone over and over again and it took 15 minutes before I was able to talk to him. And of course he Never called me back!! More

Stressless Jerome Powell was our sales advisor and helped us out from the start. He helped us decide what features we did or didn't want. First time we bought Jerome Powell was our sales advisor and helped us out from the start. He helped us decide what features we did or didn't want. First time we bought a care and didn't wonder if we could have gotten a better deal. In addition, when we call with a question, Jerome continues to be just as enthusiastic about our purchase as he was prior to taking our car home. More

Great service and value The service staff is always helpful and prices are affordable. Wait times are very short at this dealership. I would recommend this dealership to all The service staff is always helpful and prices are affordable. Wait times are very short at this dealership. I would recommend this dealership to all my family and friends. More

very dissatisfied we have been in contact with this dealership since late winter.yet we have yet to make a deal. both bill and alec are not interested in customer sati we have been in contact with this dealership since late winter.yet we have yet to make a deal. both bill and alec are not interested in customer satisfaction but only about making the all mighty dollar.bill wanted us to come into the dealership to waste countless hours negotiating on a vehicle that he didnt even have in stock(. poor customer satisfaction)alec is no better,rather than trying to solve the problem,he came off as being offensive. these men wasted our time and resourses. bill is about company gratification and alec is offensive. neither men called to try and resolve the situation More