Bettenhausen Chrysler Dodge Jeep Ram

What I would call FRAUD and plain greed My son purchased a Dodge Dart and did not experience any problems with the transaction. Time for service... different story! Check engine light comes My son purchased a Dodge Dart and did not experience any problems with the transaction. Time for service... different story! Check engine light comes on during a road trip, takes it to the dealer thinking it should be under warranty. Less than 16k on it and dealer said AGS sensor was broken. AGS louvers are in the grill apparently for mileage improvement. Anyway Dealer said someone damaged it by hitting something but there was no evidence of that at all. Only 1 code pulled up (P1D73) They also stated that there was another sensor that was bad and they would order that and replace under warranty. Well, I decided to investigate and found the plastic cover on the AG Sensor / Motor had come loose on one side. Very easy to snap back in place and that fixed the problem with the AGS. Dealer wanted $600 + labor to fix what I did for $0. Also they never called back for the other sensor that they reported as being bad. Not only do I sense the dealer of trying to take advantage of a customer by replacing parts that could have been easily fixed but I also believe they were trying to defraud Dodge by saying there was another sensor bad that they would replace under warrant. NEVER again!!! Do not go here for any service. More

EXCETIONAL Everyone at Bettenhausen were professional and courteous. My buying experience with Jay was the best I have had in purchasing a vehicle( I have a lot Everyone at Bettenhausen were professional and courteous. My buying experience with Jay was the best I have had in purchasing a vehicle( I have a lot of experience, averaging a new car every two and a half years ). Jay answered every question I had and made sure I received the best price available. Would I buy another car at Bettenhausen through Jay? You bet!! Alan May More

Great car buying experience! Buying a car from Nick and Bettenhausen has always been a great experience, and has made me a loyal Dodge customer. I send any friends and family look Buying a car from Nick and Bettenhausen has always been a great experience, and has made me a loyal Dodge customer. I send any friends and family looking for a new or used car his way knowing they'll be taken care of, and get the best deal. More

Excellent!! I purchased my first car, 2015 Jeep Compass, over the weekend and thanks to David Martinez it was a great experience!! He treated myself and my parent I purchased my first car, 2015 Jeep Compass, over the weekend and thanks to David Martinez it was a great experience!! He treated myself and my parents as if we were family! He made sure to really explain everything so I didn't miss out on any information that I needed to know. I will def. recommend all my family and friends to see him!! If I could give him more stars I would!! Thank you so much David for everything!! Also Thanks to Rick and Nick for showing me everything and explaining all the ins and outs of my brand new vehicle!! More

Great Experience Want to say thanks to Dave Martinez, Rick Sanchez and Nick (Rick's trainee) for making my daughter's 1st time car buying experience a great one. I lik Want to say thanks to Dave Martinez, Rick Sanchez and Nick (Rick's trainee) for making my daughter's 1st time car buying experience a great one. I like the way you all made sure she understood everything, from what she was signing to how to work every detail of her new vehicle. I absolutely enjoyed the experience xxx well. I will be back soon and will definitely recommend friends. Thanks guys! More

Pleasant Experience! My husband had been doing his reserach online regarding what he wanted to buy and where he wanted to buy from. We decided to stop in a Betthausen ear My husband had been doing his reserach online regarding what he wanted to buy and where he wanted to buy from. We decided to stop in a Betthausen early evening on a Saturday to test drive and ask some questions. Not fully intending to buy. Upon entering we were quickly routed to a Sales Associate and within a few hours we were driving away in the vehicle we were looking for. No added pressure of when to buy but just by providing facts, being pleasurable, and taking time we decided to buy that evening. Casey was expception and made the experience very easy. He even stayed late on a Saturday evening to complete the transaction after we offered to come back on Monday. Bettenhausen has now gained future service loyalty from us as well. More

Jay is great to work with! My husband and I had planned to upgrade my Jeep during the holidays but family plans, travel and work delayed our purchase longer than we expected. Ja My husband and I had planned to upgrade my Jeep during the holidays but family plans, travel and work delayed our purchase longer than we expected. Jay worked really hard to give us the very best deal and once I was ready to come back in he had everything in order for me to sign and drive home. I LOVE my new 2015 Jeep Grand Cherokee and Jay helped make it all happen! More

Excellent NICK made this car buying experience the best we ever had. It was like buying a vehicle from an old friend. You guys do it first class! NICK made this car buying experience the best we ever had. It was like buying a vehicle from an old friend. You guys do it first class! More

Above expectations !!!!! On February 14, 2015 I had stopped in to the dealership to view the new 2015 Chrysler 200 limited. I was greeted by Mr. Jay Dye and he told me all the On February 14, 2015 I had stopped in to the dealership to view the new 2015 Chrysler 200 limited. I was greeted by Mr. Jay Dye and he told me all the ins and outs of this vehicle, based on his knowledge I left there with a 2015 Chrysler 200 limited. Great people throughout the dealership. I will definitely make another vehicle purchase from Jay Dye. Keep up the great attitude and knowledge of the vehicles. Thank you again More

first new commercial vehicle Just purchased my first new commercial vehicle, and working with Michael was great! He worked with me, and gave me what I wanted for a great price. Just purchased my first new commercial vehicle, and working with Michael was great! He worked with me, and gave me what I wanted for a great price. More