
Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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No pressure shopping We have purchased from Bettenhausen before and our experiences have always been good. We stopped in late on a Saturday afternoon and were looking at G We have purchased from Bettenhausen before and our experiences have always been good. We stopped in late on a Saturday afternoon and were looking at Grand Caravans on the lot. My wife and I had a bet on how soon we'd be swarmed on by sales people while we were looking at them,we both lost our bets. We were able to look at them without being shadowed by sales. When we walked in the showroom we were greeted by Jenna and she asked how she could help us. We explained what we were looking for and she checked the inventory and showed us those vans and arranged for us to take one for a test drive. We returned and sat down and went over some numbers and trade in value, then told her we would need to go home and discuss this. There was NO pressure tactics to do something then. Over the weekend we made our decision and e-mailed her back with what vehicle we wanted and a price we wanted to be out the door at. We received a phone call from her with in fifteen minutes and said they could do that and on Monday afternoon we were driving away in our new van. Another pleasant surprise when we got there to close the deal all the paper work was ready and again NO pressure for buying extra warranties. She went over the vehicle to show us what we needed to know on it's operation. Our experience was a great selection of inventory, friendly sales staff great prices and NO pressure tactics. More
I have been trying to think of ways to write a review that would be different from the others posted, but, in reality, the fact that this review is similar to the rest is what makes David Martinez the sa that would be different from the others posted, but, in reality, the fact that this review is similar to the rest is what makes David Martinez the salesperson he is. I met David by accident; I was actually on my way to the other Bettenhausen showrooom on 159th. It took only minutes of talking with Dave to become comfortable with him. He listened to what I had to say, immediately began the process of getting one of the cars I wanted to see (from another lot), and discussed knowledgeably the options on a new car that I also had on my list. At no time did I feel hurried to finish or pressured to buy. He carefully explained the financial aspects, and, again, made clear that he wanted my experience at Bettenhausen to be one of the best car buying experiences I ever had. It was!! The final point is that I believe David tries to do this for all his customers. He is highly recommended. (I did buy the new car.) More
Lease deal Friendliness and willingness to work with the customer. No high-pressure salesmanship. Sales manager Charles Johnson made the process as smooth as pos Friendliness and willingness to work with the customer. No high-pressure salesmanship. Sales manager Charles Johnson made the process as smooth as possible. I would recommend Bettenhausen to anyone. More
David made us feel like we were old friends. He was very down to earth and funny, did not make us feel like we were buying a big purchase. He was very well informed on the vehicle we had in mind. We were ho down to earth and funny, did not make us feel like we were buying a big purchase. He was very well informed on the vehicle we had in mind. We were honestly not even looking to buy a Dodge! He honestly did what he could to work with the budget we had in mind. Although he seemed very busy, he made us feel like we were his #1 priority. Would go back to this dealership, just for the customer service. Gracias David! More
Charles was very helpful from the moment I walked in. Helped me get a new car when I was there looking for a used. Thanks Charles Helped me get a new car when I was there looking for a used. Thanks Charles More
Jenna was fantastic for us in purchasing a new vehicle. Right off the bat she came up to my father and I with a big smile on her face and wanted to know what vehicle we were interested in. I wanted to tak Right off the bat she came up to my father and I with a big smile on her face and wanted to know what vehicle we were interested in. I wanted to take a look at the 2014 Dodge Challengers and she was more than helpful. She knew exactly what she was talking about when discussing the Challengers- my father and I were very impressed. We got to talking to her and quickly found out we had alot in common. We were glad we were able to find a nice, down to earth, NO HASSLE rep to deal with us for the next 3 hours. We test drove one of the models but wanted to take a look at the show room model. She said no problem, took it out of the show room, and I was able to take it for a spin. I knew right away this was the car I was taking home. During the payment process, we threw a few wrenches into the payments and my father and I were kind of being difficult with it. Any other salesman at any other dealership would have rolled their eyes and given us a bad attitude. This wasnt the case. Jenna said it wouldn't be a problem. I believe I got great value for my trade-in and the overall price for the Challenger was sufficient. We got everything done and talked to her for a few more minutes about her job, family etc... She was very very helpful and I will highly suggest my friends and family members to go to Bettenhausen and talk to her specifically if they are in need of a new or used car. I'd like to thank her again for making the car buying process simple and painless. She's great at what she does and I will definitely be back the next time I need to purchase a vehicle. Thanks again! More
Purchase of new van David was extremely knowledgeable regarding the Dodge product and aided us in finding a van with the options we wanted. This is our third purchase wit David was extremely knowledgeable regarding the Dodge product and aided us in finding a van with the options we wanted. This is our third purchase with this dealership and if we need another car we will return. Our daughter also had a good experience when she purchased her van. More
My sales associate Charles was fantastic. He was very patient, funny, attentive and informative. Although the dealership was extremely busy on the day of my purchase, Charles always made me feel like I w patient, funny, attentive and informative. Although the dealership was extremely busy on the day of my purchase, Charles always made me feel like I was a priority. I would not hesitate to recommend to my family and friends that see Charles at Bettenhausen to purchase a vehicle. I don't miss my BMW at all. I love my Jeep Wrangler. My husband purchased his Wrangler from Brandon at Bettenhausen a year ago and my intentions were to work with Brandon as well. Unfortunately, Brandon was ill on the day of my visit. I had talked to Brandon a few times when I first became interested in the Wrangler and he was very informative and resourceful. After my deal was finalized, Corey gave me a thorough tutorial on operating my Wrangler from the inside out. He was so pleasant and patient. He even helped me program radio stations. He would make an excellent sales associate. He's the kind of person that makes you feel like you have his complete undivided attention and that his job isn't done until you feel comfortable and all of your questions have been answered. Corey rocks!!! More
The service was very friendly. Jay made sure we drove every vehicle we were interested in, to make sure we will be satisfied with our purchase. We finally did make a purchase, and we are very happy with every vehicle we were interested in, to make sure we will be satisfied with our purchase. We finally did make a purchase, and we are very happy with our decision. More
Had the best purchasing experience in acquiring my 2014 Dodge Caravan. Nick Pattenaude was a pleasure to deal with. Very personable and not high pressure. Dodge Caravan. Nick Pattenaude was a pleasure to deal with. Very personable and not high pressure. More