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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,170 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,171 reviews

August 31, 2022

The entire team is friendly, helpful and responsive. Very pleased with the service we receive. More

by tdelegatto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Abramowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

August 29, 2022

Jackie was awesome! She addressed my concern and even went beyond that. I always have a good experience when I come to this dealership! More

by P. Collum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 01, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

August 29, 2022

My car battery died and I was able to get a jump by the dealership since I was in the area and drove my car to the dealership and they were able to put in a battery for me. Excellent service! More

by rchianelli
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan in Customer Service
Sep 01, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

August 27, 2022

Always receive great service here. Very friendly. The lady who waited on me was very nice. Even tho Covid is not as bad as it was, finally it was nice to see spaced seating so we were More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Aug 31, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Bettenhausen Chrysler Dodge Jeep RAM Team

August 26, 2022

It was really nice to work with one person from start to finish. Typically there is a sales person, then a manager or a closer, then the F&I person runs you through the meat grinder. There was also no deale More

by carhospital
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Callan
Aug 31, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

August 26, 2022

If not for their reputation and my first experience with them I would not have returned to purchase my second vehicle from them. They are friendly, not pushy and just want to put you in the right vehicle f More

by A/V Stewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Bettenhausen Chrysler Dodge Jeep RAM Team

August 24, 2022

The service Department is AWESOME! Ryan my service advisor should be the standard to which all other advisors are measured against. He listened and repeated back every thing I told him More

by kevin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan - service department
Aug 29, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Bettenhausen Chrysler Dodge Jeep RAM Team

August 24, 2022

Outstanding service department. Very courteous employees. They know a lot about the cars they service. They don't try to sell you services you don't need. More

by Grand Cherokee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Valasquez
Aug 29, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

August 24, 2022

Amy is absolutely amazing, friendly, and professional. I appreciate everything that the dealership does to help out. More

by Kevinlg91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Aug 29, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

August 24, 2022

Nice friendly people. You feel like you’ve known them for a while. Prompt service. More

by Rjwry
Recommend Dealer
Yes
Employees Worked With
Jackie in service
Aug 29, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

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