Bettenhausen Chrysler Dodge Ram- Service Center
Tinley Park, IL
878 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center
Excellent Service I must give a shout-out to Amy in the Service Dept! I drive 2017 Jeep Grand Cherokee Limited. I visited Bettenhausen’s service department twice this I must give a shout-out to Amy in the Service Dept! I drive 2017 Jeep Grand Cherokee Limited. I visited Bettenhausen’s service department twice this month (October). Once for an oil change and to have headlights replaced; the second time was because I purchased some bad gas and my engine light came on (scary). During both visits, Amy eased my great concerns. I felt not only welcomed, but like a valued customer as well. I owe that great customer service to Amy and the amazing service staff! Keep up the excellent work Bettenhausen and put Amy’s picture and name on Dealer Rater, please. LOL! Myra Taylor More
My experience with Charles Johnson I have brought several cars in the past from this dealership and had several salesman but none of them could have ever measure up Charles Johnson. He I have brought several cars in the past from this dealership and had several salesman but none of them could have ever measure up Charles Johnson. He was very knowledgeable and open about everything. He went up and beyond to ensure that I got exactly what I wanted with no hidden surprises. I have already recommend three people to come see him this weekend. Mike was the other salesman I encountered he was very helpful and a joy to talk with. I GIVE CHARLES JOHNSON👍🏽👍🏽 UP and an A for extraordinary. Thanks Charles Willie Mae Townsend More
Very knowledgeable salesman Nick Nowak was great! Best experience purchasing a car. He knew exactly what my needs and wants were and he exceeded my expectations! Thanks again Nick Nowak was great! Best experience purchasing a car. He knew exactly what my needs and wants were and he exceeded my expectations! Thanks again Nick! More
Recent service on my Jeep Grand Cherokee I was extremely concerned when my 2015 Grand Cherokee was having transmission shifting problems. I immediately brought it into Bettenhausen Jeep where I was extremely concerned when my 2015 Grand Cherokee was having transmission shifting problems. I immediately brought it into Bettenhausen Jeep where I have all my service and repairs done and met with Service Advisor Ryan Joritz. Ryan ran a scan on my Jeep looking for transmission problem codes and assured me that it would be looked at by a Transmission specialist. Even though I was without my Jeep for almost a week due to the complexity of the repair, I was called numerous times by Ryan who would update me on the status throughout the process. My Jeep is as good as new thanks to Ryan and his team. Thanks again More
Great service Received A+ service all the time. Can’t beat their oil change package !!! People are friendly and awesome to work with. Great priced trucks. Excellent Received A+ service all the time. Can’t beat their oil change package !!! People are friendly and awesome to work with. Great priced trucks. Excellent!!! More
Oil changes First off I am not blaming the dealer, rather than a misinformed, or forgetful lube guy. I took my jeep JL for a free oil change under the wave progra First off I am not blaming the dealer, rather than a misinformed, or forgetful lube guy. I took my jeep JL for a free oil change under the wave program. After reading problems posted on the JL forum, sure enough my engine was overfilled. I am a mechanic and this is not good for an engine. Luckily only drove 300 miles this way. Pre- Jl engines take 6 qts. New 3.6 penstar only take 5 qts.. drained out a qt of oil myself and saved it if I experience any problems. I have had other work done, and all has been just fine. If you own a new JL and had it serviced here, CHECK YOUR OIL LEVEL! Again I'm sure it's a poorly informed lube guy, not the dealer! More
Service Bought my car somewhere else but bring to Bettenhausen because I like the atmosphere here and the people. Usually my car is done faster than they tell Bought my car somewhere else but bring to Bettenhausen because I like the atmosphere here and the people. Usually my car is done faster than they tell me. Have been very happy here so far. More
Service Recalls The service at Bettenhausen has been the best services I've had compared to any of the major dealerships that I have been to of all the vehicles I own The service at Bettenhausen has been the best services I've had compared to any of the major dealerships that I have been to of all the vehicles I own, they stayed in touch with me via text and live phone call I have to say I must give it up to the sales service writer Ryan Joritz his excellent communication in timing he was on point and I will recommend anybody and everybody to do business with Bettenhausen me and my wife comes there for service even though we did not purchase our vehicles there her name is Jacqueline she also has a 2012 Grand Jeep Cherokee and we are both happy and pleased with y'all service More
Bettenhausen is by far the best I have purchased vehicles from several dealerships over the years and I have never encountered one that is as helpful as Bettenhausen. My service advi I have purchased vehicles from several dealerships over the years and I have never encountered one that is as helpful as Bettenhausen. My service advisor Ryan works extremely hard and that is a direct reflection on how hard the rest of the dealer ship works as well. I intend on keeping a long lasting relationship with this dealer as good dealerships are getting harder to find. Incredible job all around Bettenhausen. More
Purchased a Jeep Cherokee Been dealing with Nick Pattenaude for years. My first encounter with was back in 2012 since then the whole family asks for him. This year was looking Been dealing with Nick Pattenaude for years. My first encounter with was back in 2012 since then the whole family asks for him. This year was looking for a Jeep. As always very knowledgeable with process very professional. What can i say Nick is awsome. He knew the price point i needed made sure i didnt go over my budget. I drove off with 2019 in the color and package i wanted. He took care of me as always. He spoiled me back in 2012 as he remembered what i liked in my truck matched it up to my 2019 and that is a wrap. Nick is flawless. Go see my boy. Tell him Fabi sent you. More