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Bical Auto Mall
Brooklyn, NY
866 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 866 reviews
September 20, 2021
Friendly, ,helpful,great customer service my sale person charlie was very knowledgeable and went into every detail.. great experience 👍 👌 charlie was very knowledgeable and went into every detail.. great experience 👍 👌 More
by jandfmuniz
September 16, 2021
Charlie is so professional and a joy to work with. The GodSquad wanted to go with someone local to get our mobile unit and he made everything go as smooth as possible. We are extremely happy and can't wai GodSquad wanted to go with someone local to get our mobile unit and he made everything go as smooth as possible. We are extremely happy and can't wait to have our vehicle out on the road. More
by The 67th Precinct Clergy Council
Employees Worked With
August 31, 2021
Leased another Tahoe from this great dealership. Charlie Albanese once again made everything smooth and pleasant for me. I was in and out very quick and this was a great experience as always. Albanese once again made everything smooth and pleasant for me. I was in and out very quick and this was a great experience as always. More
by rje
Employees Worked With
August 31, 2021
The dealership is very clean. You are greeted once you walk. The staff is very cordial. My sales person Charlie Albanese was excellent. He respected my time and my opinions. He returned my calls in a ti walk. The staff is very cordial. My sales person Charlie Albanese was excellent. He respected my time and my opinions. He returned my calls in a timely manner. He did his best to have everything ready for me when it was time to pick up my car. I would highly recommend the dealership and Charlie as well. More
by Mmjl3
August 09, 2021
Charlie is the best in the world! Always professional, wonderful to work with, very communicative, and always a joy! Wish everyone we worked with are as great as Charlie! wonderful to work with, very communicative, and always a joy! Wish everyone we worked with are as great as Charlie! More
by tedrzz
Employees Worked With
August 07, 2021
Run from this placeScam artists They will try to sell Run from this place Scam artists They will try to sell you stinky 7 year old car that should cost 7k for 23k. Run from this place Scam artists They will try to sell you stinky 7 year old car that should cost 7k for 23k. More
by Kingrudy
Employees Worked With
August 07, 2021
Great place thanks Charlie Albanese always makes everything so easy , this is the guy to go to he’s the Best and BICAL AUTO Thanks Alex everything so easy , this is the guy to go to he’s the Best and BICAL AUTO Thanks Alex More
by alexmarchakjr
Employees Worked With
August 06, 2021
I've been with Bical for about 7 years. Since Charlie has been my dealer I have had an amazing experience. Charlie is the best person to deal with! been my dealer I have had an amazing experience. Charlie is the best person to deal with! More
by nia82496
Employees Worked With
August 03, 2021
This beautiful, new showroom was outstanding and the employees warm and friendly offering all types of kindness to me and my family. Our salesperson was very knowledgeable about the cars and leasing. employees warm and friendly offering all types of kindness to me and my family. Our salesperson was very knowledgeable about the cars and leasing. He made the transition to our new Trailblazer without a hitch. We are extremely happy with the entire transaction. More
by Paul Blumstein
