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Bical Auto Mall

Brooklyn, NY

4.7
817 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 817 reviews

January 09, 2021

Very friendly courteous knowledgeable. Takes the time to explain things Bought 3 vehicles in 2020 from Charlie . Also recommended friends to deal with him .Also MegAn Soroka was very wonderful .would recomm More

by UnclefrumpoFred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Bical Auto Mall responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Charlie’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Bical Auto Mall Team

Jan 13, 2021 -

UnclefrumpoFred responded

Why was Megan Soroka only given only 4 stars .She did excellent work She deserves 5 stars

January 07, 2021

I had a very good and professional experience with Charlie Albanese when I leased my 2021 Blazer. He's a straight shooter and curtious salesman. Highly recommend him! More

by Skyrob06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morena, Anthony Squeo
Jan 12, 2021 -

Bical Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Bical Auto Mall Team

January 01, 2021

Just leased 2 cars and 2020 XT5 and a CT 5 from a very professional salesman Charles Albanese. All procedures were quickly completed and I was very happy and satisfied More

by Tomdrums192
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles,Albanese
Jan 06, 2021 -

Bical Auto Mall responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Bical Auto Mall Team

December 24, 2020

This is my 3rd leasing of a Cadillac from Charlie. One word can describe the process.....Seamless! I go in drop my car, sign the documents and drive away all within an hour. Charlie is awesome and gets More

by desindreu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Bical Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Bical Auto Mall Team

December 22, 2020

Charlie was very helpful, professional , and always a pleasure to work with, we will always refer and recommend Charlie Alabanese and Bical auto to our friends and family More

by m912ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Bical Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bical Auto Mall Team

December 19, 2020

I am very satisfied with the dealer Charlie Albanese who is really dedicated and professional person. The company needs to be proud to have him. More

by Valentina
Customer Service
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Bical Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bical Auto Mall Team

December 18, 2020

We have been dealing with Kristal (Bical) for over 20 been with Charlie A for 12 years and each year it gets better and better love More

by Gailbee47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

November 28, 2020

Charlie was outstanding and very accommodating. He worked with our schedules and made sure he was available for us. He worked quickly and we love our new car!! More

by Tirrera22
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Bical Auto Mall responded

Thanks for this awesome review, Tirrera! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, The Bical Auto Mall Team

November 27, 2020

Charlie Albanese is the BEST. He looks for every discount he can give you to get the best price. He quick and had my car in 2 days. This is the 6th car Charlie has sold to me or a family member. Charlie THAN More

by TM2861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Bical Auto Mall responded

You have been doing business with Charlie and Bical Auto Mall for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Best, The Bical Auto Mall Team

November 21, 2020

Bical Auto Mall is the most efficient and professional car dealership I have ever dealt with. Charles Albanese is a true professional Sales Rep with expert knowledge and dedication to my entire family and More

by johnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Nov 25, 2020 -

Bical Auto Mall responded

We really appreciate your feedback, John. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, The Bical Auto Mall Team

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