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Bical Auto Mall

Brooklyn, NY

4.7
813 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 813 reviews

January 22, 2021

Charlie was excited helpful and I am very happy with my new Equinox. I will always let Charlie help me with my choices again too More

by dianebstarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Jan 27, 2021 -

Bical Auto Mall responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Bical Auto Mall! Best, The Bical Auto Mall Team

January 18, 2021

Great salesman, personable and friendly. A pleasure to deal with. Made my car experience simple and worked with the budget I give him. He been my salesman for the past 6 years. More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

January 18, 2021

Mr. Albanese has done an excellent job in detailing all our options for the lease as made our experience very satisfying. We will definitely go back to him in the future. More

by paul.cg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Bical Auto Mall responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Bical Auto Mall Team

January 18, 2021

It's was a pleasure working with Charlie Albanese & Megan Soroka at Bical Auto. Charlie was very patient, he listened to my needs and didn't try to push on any sneaky sales tactics. Very Honest and straigh More

by Kalvinboodoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The Bical Auto Mall Team

January 17, 2021

Saw our vehicle online. Was not even at the dealer yet. Charlie Albanese was the BEST automobile salesperson I ever met! He worked with us to get a GREAT price. Came all the way from Suffolk County to pi More

by mandramimi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Bical Auto Mall responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Bical Auto Mall Team

January 10, 2021

Charlie sold our first Chevy 3 years ago and we had a great experience with him and came back when our lease was up. Thanks for all your help! More

by Glombardo510
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Bical Auto Mall responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, The Bical Auto Mall Team

January 09, 2021

Very friendly courteous knowledgeable. Takes the time to explain things Bought 3 vehicles in 2020 from Charlie . Also recommended friends to deal with him .Also MegAn Soroka was very wonderful .would recomm More

by UnclefrumpoFred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Bical Auto Mall responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Charlie’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Bical Auto Mall Team

Jan 13, 2021 -

UnclefrumpoFred responded

Why was Megan Soroka only given only 4 stars .She did excellent work She deserves 5 stars

January 07, 2021

I had a very good and professional experience with Charlie Albanese when I leased my 2021 Blazer. He's a straight shooter and curtious salesman. Highly recommend him! More

by Skyrob06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morena, Anthony Squeo
Jan 12, 2021 -

Bical Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Bical Auto Mall Team

January 01, 2021

Just leased 2 cars and 2020 XT5 and a CT 5 from a very professional salesman Charles Albanese. All procedures were quickly completed and I was very happy and satisfied More

by Tomdrums192
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles,Albanese
Jan 06, 2021 -

Bical Auto Mall responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Bical Auto Mall Team

December 24, 2020

This is my 3rd leasing of a Cadillac from Charlie. One word can describe the process.....Seamless! I go in drop my car, sign the documents and drive away all within an hour. Charlie is awesome and gets More

by desindreu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Bical Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Bical Auto Mall Team

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