Back

Bical Auto Mall

Brooklyn, NY

4.7
866 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
Contact Dealership

2859 Flatbush Avenue

Brooklyn, NY

11234

Directions

By Type

Showing 866 reviews

June 25, 2021

Charlie Albanese is an excellent salesmen and very responsive to me. More

by Vincent1300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Bical Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Bical Auto Mall Team

June 24, 2021

We have leased cars from bical for over 10 years. Charlie ALbanese salesman is professional knowledgeable n courteous. Always responds to any concerns More

by Mjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

June 18, 2021

Charles was very helpful, I have purchased many cars from a lot of different dealers in New York , I feel Charles and Bical the best More

by joeyredmond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

joeyredmond responded

Thank you

Jun 23, 2021 -

Bical Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bical Auto Mall Team

June 13, 2021

Very knowledgeable friendly. They will give you the best price for your new Vehicle. When it comes to honesty, you can't find any dealership beter More

by hucklefox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Bical Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Bical Auto Mall Team

June 02, 2021

Worst certified service ever. They can't provide a Worst certified service ever. They can't provide a proper service and talk to me properly. I said I live close by and prefer to come to Bical that o More

by Jarek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Jun 18, 2021 -

Bical Auto Mall responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you.

June 01, 2021

i want to thank charlie albanese at bicall autu mall for his professinalism and knowledge and making my lease simple and painless and everyone one else invoilved like meghan in credit great team thanks More

by riot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Bical Auto Mall responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Bical Auto Mall Team

May 31, 2021

Leased 3 cars for over 15 years always top notch . Family oriented. Go above and beyond. This dealership is excellent we would highly recommend them to everybody. More

by Lease cars 15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Bical Auto Mall responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Bical Auto Mall Team

May 17, 2021

Great dealer to work with.. this my 4th car or suv from them and will be back again see Charlie Albanese good person to work with.. very helpful answering your concerns and questions More

by Tiger8907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Bical Auto Mall responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service have earned your repeat business. I hope you are continuing to enjoy your purchase from Bical Auto Mall. We can’t wait to see you for your next servicing appointment! Best, The Bical Auto Mall Team

May 17, 2021

Charlie was great, building was immaculate. Would highly recommend. Truck came in earlier than we expected. Whole process from ordering the truck to finance to pickup was flawless. More

by phil1970
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Bical Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Bical Auto Mall Team

May 13, 2021

Just leased my 3rd vehicle from this dealership. Charlie as usual was very professional. He did his very best in providing me with the vehicle I wanted at a price I was comfortable with. I would highly reco More

by Rayana 1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

...
32
...