Bical Auto Mall

another happy customer, thank you Bical This is my 3rd vehicle with this dealership (2 under previous ownership at Krystal and latest with Bical). Happy to say they kept the good people and This is my 3rd vehicle with this dealership (2 under previous ownership at Krystal and latest with Bical). Happy to say they kept the good people and continue to do their best to keep customers happy. This is my second lease and first time switching leases. Charlie A, is no stranger as he helped me with my previous lease. He and Phil S ensured that i find the vehicle that fits me and worked with me on the price. I was not sure if i will get another Chevy, and was looking at other options. Bical team ensured that i was satisfied and kept me as a customer. Thank you to Charlie, and rest of the Bical Team. Looking forward to working with you next time. Also, happily recommending friends. More

This is the third car I have leased from Charlie. He is an exceptional individual who I believe truly tries to get me the best deal. I will definitely continue to go to him in the future. an exceptional individual who I believe truly tries to get me the best deal. I will definitely continue to go to him in the future. More

VERY DISSATIFIED WITH SERVICE DEPT I CAME IN TO HAVE A TIRE WARRANTEED. SERVICE WRITER ELICIA MADE ME WAIT FOR AN HOUR TO LOG THE ENTRY WITH THE WARRANTY COMPANY, AND THE TOLD ME SHE W I CAME IN TO HAVE A TIRE WARRANTEED. SERVICE WRITER ELICIA MADE ME WAIT FOR AN HOUR TO LOG THE ENTRY WITH THE WARRANTY COMPANY, AND THE TOLD ME SHE WOULD CONTACT ME WHEN THE REPLACEMENT TIRE CAME IN. I SET UP AN APPOINTMENT AT 8AM TO HAVE THE TIRE REPLACED. AT 930, ELICIA TOLD ME THE TIRE SENSOR WAS DEFECTIVE AND HAD TO BE REPLACED. IT WAS WORKING PROPERLY WHEN I BROUGHT THE CAR IN. AT 1030 SHE TOLD ME THE CAR WAS DONE. I CHECKED THE CAR AND FOUND THE WRONG TIRE WAS REPLACED, BROUGHT THE CAR BACK AND TOLD THEM TO PUT BACK THE THE CHANGED TIRE (RIGHT FRONT) AND REPLACE THE LEFT FRONT TIRE. AS I DROVE THE CAR HOME, THE LEFT FRONT TIRE WAS LOSING AIR. IT WAS A BAD TIRE VALVE, AND BICAL WOULD REPLACE SAME FOR $18. I TOOK THE CAR TO A LOCAL TIRE SHOP, HAD THE VALVE REPLACED UNDER WARRANTY AND I HAD THE OIRGINAL TIRE PUT BACK ON THE RIGHT FRONT. I WILL NOT USE THIS DEALER AGAIN. More

Charlie, Great as Always My family has dealt with Charlie Albanese for years. He is fantastic and great to work with. We keep coming back to him, so take that as a ringing end My family has dealt with Charlie Albanese for years. He is fantastic and great to work with. We keep coming back to him, so take that as a ringing endorsement of a very loyal clientele base. Thank you Charlie for all that you do. You go above and beyond to make your clients happy. More

THANK YOU PATRICK WALKED IN JUST TO LOOK AROUND AND PATRICK LONDON GREETED US AT THE DOOR,HE WAS VERY FRIENDLY AND COURTOUS.HE ASK ME TO SIT AND TALK,HE WENT OVER SOM WALKED IN JUST TO LOOK AROUND AND PATRICK LONDON GREETED US AT THE DOOR,HE WAS VERY FRIENDLY AND COURTOUS.HE ASK ME TO SIT AND TALK,HE WENT OVER SOME NUMBERS WITH ME AND MY WIFE,HE GAVE US AN OFFER WE COULDING REFUSE AND WE WALKED OUT WITH KEYS TO A NEW CAR. PATRICK MADE THE TRANSITION GO BY VERY SMOOTH. THANKS PATRICK.. More

Thank you,Bical! Charlie Albanese of Bical Auto is an honest fellow. He took care of me rather well and was easy to deal with. Best Wishes,Charlie! Anthony Squeo tre Charlie Albanese of Bical Auto is an honest fellow. He took care of me rather well and was easy to deal with. Best Wishes,Charlie! Anthony Squeo treated me superbly on a related matter.Thank you,Anthony! More

Great experience at Bical with Charlie Albanese. Made the whole process so easy. Made sure we were happy before leaving the lot. Thanks Charlie for the great service. whole process so easy. Made sure we were happy before leaving the lot. Thanks Charlie for the great service. More

Excellent service employees are respectful and giving they show that they truly care about the customers! Charlie knows his information and takes his time to make sure you get what you want they show that they truly care about the customers! Charlie knows his information and takes his time to make sure you get what you want More

Went I for inspection left with a 2020 new car. Charlie Albanese walked me thru the lease process with minimum effort. It was a pleasure Albanese walked me thru the lease process with minimum effort. It was a pleasure More

Charles Albanese is an excellent sales person.Extremely Charles Albanese is an excellent sales person. Extremely knowledgeable and concise. He has a no nonsense approach which is very refreshing to me. I Charles Albanese is an excellent sales person. Extremely knowledgeable and concise. He has a no nonsense approach which is very refreshing to me. I have been back for 3 vehicles purely because of Charlie. More