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Bical Auto Mall

Brooklyn, NY

4.7
876 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 876 reviews

July 07, 2018

Excellent customer service Amazing customer service. Works with the customer and their needs.Goes through entire purchase step by step. Makes it a pleasant visit. Loyal customer More

by Teddybear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2018 -

Bical Auto Mall responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, The Kristal Auto Mall Team

July 06, 2018

Easy Car Leasing! Charlie Albanese was so great to work with. He really did all he could to get me the best deal on a new lease. Their new showroom is amazing too! Ever More

by jeremyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Bical Auto Mall responded

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything in the future! Best, The Kristal Auto Mall Team

July 03, 2018

An Awesome Experience! My wife and I enter Bical Chevrolet dealership and soon after Delano Ashmeade saw us and came to our help. We told him what we were looking for and h More

by Antolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delano Ashmeade, Jamil Quaiser
Jul 05, 2018 -

Bical Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Kristal Auto Mall Team

July 02, 2018

CHARLIE ALBANESE IS THE OFFICIAL STRESSFREE SALES/LEASE GURU Day 1 Called & Spoke to Charlie . Told him what I wanted. Day 2 Charlie called me. Told me he could deliver what I wanted. No stress / No xx !! More

by IRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Bical Auto Mall responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, The Kristal Auto Mall Team

June 27, 2018

Great service and the sale men Charlie Albanese gave us a great deal on hour trade on also on the new car.Mr Charles even call me text me to see if need any was ok More

by Donovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Kristal Auto Mall Team

June 21, 2018

The best dealership I went to bical for an oil change.. while waiting I spoke to Charlie Albanese about getting a new car.. Charlie spent time with me to see what my opti More

by Tiger8907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2018 -

Bical Auto Mall responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Best, The Kristal Auto Mall Team

June 21, 2018

Chevy I never felt pressured and was given several options. They took care of everything and I didn’t feel like I was there forever Highly recommend thi More

by Pugs02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hampton
Jun 23, 2018 -

Bical Auto Mall responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Best, The Kristal Auto Mall Team

June 11, 2018

Charlie was Great We had a meeting with Charlie on a Saturday around 3PM to lease a new Chevy, and he was very quick, efficient, helpful, and had us in and out within a More

by tedrzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Bical Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, The Kristal Auto Mall Team

June 11, 2018

New Lease Experinece Form the moment I pulled up to the dealership I was impressed The salesman Michael was smiling and was happy to be of great service. More

by ve714@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ricketts
Jun 11, 2018 -

Bical Auto Mall responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Kristal Auto Mall Team

June 07, 2018

Great deal, fast service. The team at Bical, especially Michael, was professional and courteous. We worked together to get a great deal and the whole process was done in less t More

by JohnOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ricketts
Jun 10, 2018 -

Bical Auto Mall responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, The Kristal Auto Mall Team

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