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Bical Auto Mall
Brooklyn, NY
868 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 868 reviews
January 18, 2018
Right Price Right Dealership We live in Westchester County. When we were looking to trade in our Acadia for a new one we had to find a dealership in Brooklyn to give us a fantasti We live in Westchester County. When we were looking to trade in our Acadia for a new one we had to find a dealership in Brooklyn to give us a fantastic price. Kristal auto mall was that dealership. We started with Jamil and ended with Jules and between the both of them, my wife and I are completely satisfied. Not only did Jamil work with us to get the best price, it was $200 cheaper a month then any Westchester Dealer. Jules went through the whole car, explained everything and set up my wife’s phone for remote access for the car. We HIGHLY recommend Kristal Auto Mall... More
by Robert Piovesan
January 14, 2018
Buying a car Dealer was very helpful and attentive with my purchase, they helped me get a very good deal all the way till the very end. Salesman Jules was very kin Dealer was very helpful and attentive with my purchase, they helped me get a very good deal all the way till the very end. Salesman Jules was very kind I completely 100% recommend him More
by DjWolfee
January 13, 2018
Great experience I gave this rating because of my salesman Charlie who worked with me to make me feel comfortable and happy with all the decisions I made I gave this rating because of my salesman Charlie who worked with me to make me feel comfortable and happy with all the decisions I made More
by Spanky 32
Employees Worked With
December 26, 2017
Great Charlie was able to answer all my questions. He worked around my schedule to make sure everything ran smoothly. I would definitely recommend him to Charlie was able to answer all my questions. He worked around my schedule to make sure everything ran smoothly. I would definitely recommend him to friends and family. More
by Alyssa
Employees Worked With
December 24, 2017
Great experience! The people there are very friendly and helpful. Made the experience very easy. The Manager Matthew helped me personally, he was GREAT! Thanks for a pl The people there are very friendly and helpful. Made the experience very easy. The Manager Matthew helped me personally, he was GREAT! Thanks for a pleasant experience & treating me with respect. More
by Nina
Employees Worked With
Jason Daniels, Greg Hampton, Anthony Arcieri, Matthew Favuzza
December 21, 2017
Outstanding Service team. Upon the second attempt to rectify an issue relating to a shudder in the engine bay,Marilyn called me to say that the manager Anthony drove the truck Upon the second attempt to rectify an issue relating to a shudder in the engine bay,Marilyn called me to say that the manager Anthony drove the truck and found the problem. Knowing my frustrations, they took every opportunity to correct the issue in time for me to be able to have the truck that evening and i was able to get to my weekend family trip. I was very satisfied with the work and open communication from the team. Great job!! More
by Ricardo Nelson
Employees Worked With
Anthony and Marilyn
December 19, 2017
Amazing service Best customer servic Best collection off cars Best prices Best place to buy cars I am remanded this dealership to everyone Best best best No Best customer servic Best collection off cars Best prices Best place to buy cars I am remanded this dealership to everyone Best best best No Games, the give you the best price More
by Toledolighting@verizon.net
Employees Worked With
December 11, 2017
Simply the best! Both my husband and I came to Kristal for our cars. The service is professional and friendly. The staff and salespeople are knowledgeable and reliable Both my husband and I came to Kristal for our cars. The service is professional and friendly. The staff and salespeople are knowledgeable and reliable both times. We appreciate everything. Thanks so much!!!! More
by Shelly Ro
Employees Worked With
Courtney, Jason and "Smitty"
December 09, 2017
always leave with a bigger smile Everyone is so pleasant and welcoming- this would be our second lease with Our sales agent -Dave is so pleasant and knowledgeable of all cars and work Everyone is so pleasant and welcoming- this would be our second lease with Our sales agent -Dave is so pleasant and knowledgeable of all cars and works with you to make sure you leave happy and content-- We never felt any pressure and we left with a beautiful car --not to mention service with a smile !!! More
by odiesmom19
December 08, 2017
Good place to get a car I have always had a good experience with charlie at Krystal auto mall. I just wished they could lean a little more towards getting their food customer I have always had a good experience with charlie at Krystal auto mall. I just wished they could lean a little more towards getting their food customers like myself a little better deal. This is my 3rd Cadallic and my 5th GMC automobile. So I think with dedication like I show the negotiations should be a little easier.. Overall Good ... More
by Websterc
Employees Worked With
