Bical Auto Mall

great Charlie from sales Anthony from service are great people to work with,Also the whole dealership in general is excellent. I have been going for years a Charlie from sales Anthony from service are great people to work with,Also the whole dealership in general is excellent. I have been going for years and will continue to go and tell all my friends. More

Great Salesman I was very pleased with my salesman Carlton Pierre. He was very knowledgable and was very helpful in finding me the exact vehicle for my need in the q I was very pleased with my salesman Carlton Pierre. He was very knowledgable and was very helpful in finding me the exact vehicle for my need in the quickest time possible. I was made to feel like family, because of the way I was treated. More

Purchase of GMC Great staff, my salesman Rick was friendly and patient I feel terrible for always getting to the showroom late hence having him stay after hours. The Great staff, my salesman Rick was friendly and patient I feel terrible for always getting to the showroom late hence having him stay after hours. The team worked great together in getting the vehicle I wanted. And after being dissapointed that my vehicle model was not blue tooth enhanced they offered to install the blue tooth at no additional charge. They really go far and beyond to ensure the customer is happy with their purchase. Thanks So Much to You All, Gil Garcia More

Customer Friendly, Great Service, Knowledgeable Team The entire staff was extremely helpful Fran, James Greco, Greg Hampton and Rob Patel. We talked about what I needed, how much I wanted to spend and The entire staff was extremely helpful Fran, James Greco, Greg Hampton and Rob Patel. We talked about what I needed, how much I wanted to spend and they guided me the whole way through. I would recommend them any time. More

The Service Department/Customer Service My bad experience with the service department was with my vehicle having a check engine light on and I called for an appointment and they couldn't get My bad experience with the service department was with my vehicle having a check engine light on and I called for an appointment and they couldn't get to me for 3 weeks. I wrote Customer Service about this and they said they would get back 2 me via email or phone and they never did. I had to take my car to NJ to get repaired and I have been dealing with Kristal for years. They just lost a customer. More

great I met Greg Hampton and we spoke about purchasing a car. He was very I professional and informative, he had a vast knowledge of the vehicle bumper to b I met Greg Hampton and we spoke about purchasing a car. He was very I professional and informative, he had a vast knowledge of the vehicle bumper to bumper. He was pleasant and made me comfortable More

Acadia Denali purchase Sales people at kristal are extremely knowledgeable, helpful and very pleasant to work with. We worked with Redina Thomas and James Grecco who were Sales people at kristal are extremely knowledgeable, helpful and very pleasant to work with. We worked with Redina Thomas and James Grecco who were both wonderful. I would recommend this dealership to everyone! More

As pleasant an experience as one could have I have owned Buicks for for over 30 years and kept my 2005 Le Sabre till now waiting something to suit my needs. Joseph was so helpful in suggesting I have owned Buicks for for over 30 years and kept my 2005 Le Sabre till now waiting something to suit my needs. Joseph was so helpful in suggesting I try the GMC Terrain when I wasn't happy with any of the Buicks. He allowed me to test drive the vehicle a few times and was so patient, answering every question and any apprehension I had. He is low key, personable and in the end made me and my husband comfortable and happy to finally choose the Terrain. He and his manager, Dan Maisonet, were wonderful at locating a vehicle with all the features I ended up wanting. I would and will recommend both of them to anyone looking to purchase a vehicle. More

Great Dealer Jorge Ramirez was great , his expertise in the finest detail of the vehicle was truly insightful. I appreciate the professionalism and true passion he Jorge Ramirez was great , his expertise in the finest detail of the vehicle was truly insightful. I appreciate the professionalism and true passion he had for automobiles in general. Thank you. More

Cadillac CTS Manager James Greco went over and above to please my husband and I in buying this car. He sat with us and discussed several different cars with us. H Manager James Greco went over and above to please my husband and I in buying this car. He sat with us and discussed several different cars with us. He recommended leasing in order to make this affordable for us. When he heard my husband of over 50 years always desired a Cadillac, he managed to make his dream come true and within our budget. Very pleasant, happy and accommodating. He truly made our day. Our salesman was Jorge Ramirez who was also very pleasant and knowledgeable. He demonstrated the entire car to us as well as transferred the On Star and XM Radio from our trade in to the new car. He went over everything until my husband and I understood how to manage this beautiful car. I would absolutely recommend Kristal Auto Mall to everyone interested in buying a car and we are very pleased that we dealt with Kristal. More