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Bical Auto Mall
Brooklyn, NY
866 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 866 reviews
January 23, 2024
Thank you Bical. The leasing process was quick and easy thanks to Charlie Albanese. He was very transparent and I appreciate that. The leasing process was quick and easy thanks to Charlie Albanese. He was very transparent and I appreciate that. More
by emandem908
Employees Worked With
January 18, 2024
DEALERSHIP AND SALEMAN ARE BOTH HELPFULL AND PROFESSIONAL.CHARLIE WAS EXCEPTIONAL WITH DETAILS RIGHT UP TO DRIVER OUT !! PROFESSIONAL.CHARLIE WAS EXCEPTIONAL WITH DETAILS RIGHT UP TO DRIVER OUT !! More
by TML4GK
January 15, 2024
Everyone I worked with was super helpful, knowledgeable, and friendly! Will not be going anywhere else for a car again and will definitely be sending all my friends here for future vehicles! and friendly! Will not be going anywhere else for a car again and will definitely be sending all my friends here for future vehicles! More
by Dm718
January 09, 2024
Just left Bical with a beautiful new Chevy Trax. I could not praise Roseanne Bezerra more as the sales person. I met her last Saturday, with a few good questions which she answered knowledgeably and I could not praise Roseanne Bezerra more as the sales person. I met her last Saturday, with a few good questions which she answered knowledgeably and added in more information I did not know to ask. She was extremely patient, and was able to speak to the specifics of multiple car types. She knew about different packages and I am very satisfied with the purchase and the experience. More
by cgnicosia8
Employees Worked With
Roseanne Bezerra
January 09, 2024
Charlie was wonderful! He was very easy to communicate with and made our shopping experience so easy. He made sure we were taken care of from start to finish! He was very easy to communicate with and made our shopping experience so easy. He made sure we were taken care of from start to finish! More
by nicole.polo18
Employees Worked With
January 05, 2024
The representative was very professional, had knowledge of the product, listened to my necessities and didn’t sell me what I do not need. I will recommend your dealer 100%. of the product, listened to my necessities and didn’t sell me what I do not need. I will recommend your dealer 100%. More
by carmenziller
Employees Worked With
Jimmy Acosta
January 02, 2024
Rosanne Bezerra was my salesperson and she was outstanding. She is very knowledgeable with the vehicle, was able to demonstrate it's features. Lastly, but most importantly, she has been in r outstanding. She is very knowledgeable with the vehicle, was able to demonstrate it's features. Lastly, but most importantly, she has been in regular contact with me for the past month and a half. She is checking in to see if I'm happy with the vehicle or if I have any questions or concerns. She is very professional in her demeanor and thorough in her follow up contact. More
by anthony@wavecentralrf.com
Employees Worked With
Rosanne Bezerra
December 30, 2023
Outstanding and great experience , dealing with Charlie A is like dealing with family. He went above and beyond to make sure ever... is like dealing with family. He went above and beyond to make sure ever... More
by jmscape
Employees Worked With
December 29, 2023
The entire staff was respectful and friendly. Charlie Albanese was a phenomenal salesman.Thanks, Charlie! Charlie Albanese was a phenomenal salesman.Thanks, Charlie! More
by blackbay25
Employees Worked With
December 28, 2023
I have been going to them for years. The service is excellent. Charlie Albanese makes is simple and makes you feel like family. making sure you get everything your looking for in a ca The service is excellent. Charlie Albanese makes is simple and makes you feel like family. making sure you get everything your looking for in a car/truck. This is my 4th lease with Charlie, and looking forward to all leasing with him. More
by michaelspastryshop
