Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,042 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,042 reviews
November 02, 2023
Very professional team and facility. Fred, Kevin, and Mike were extremely helpful throughout the entire process. Fred, Kevin, and Mike were extremely helpful throughout the entire process. More
by dpiddy189
November 02, 2023
I had a 815 appointment they had me in&out I timely manner & informed me of future service that need to be perform manner & informed me of future service that need to be perform More
by WILLWASH1970
Verified CustomerEmployees Worked With
November 02, 2023
The service team was very friendly and accommodating. Would definitely recommend a friend to them . Would definitely recommend a friend to them . More
by dpiddy189
Employees Worked With
November 02, 2023
Ainsley always greets me with a smile and a great attitude. Enjoy having like her to assist me with the my car needs. attitude. Enjoy having like her to assist me with the my car needs. More
by GGPUENTE
Employees Worked With
November 02, 2023
Fast and easy. Jose helped me with my CT4-V Blackwing. AC got fixed and they cleaned the car without my asking. Really appreciated it. Jose helped me with my CT4-V Blackwing. AC got fixed and they cleaned the car without my asking. Really appreciated it. More
by Kevin Coria
Employees Worked With
November 02, 2023
Good customer service. Fast and frendly service. Give updates about what is being done,very nice person. Fast and frendly service. Give updates about what is being done,very nice person. More
by VAZQUEZMARISELA5
Employees Worked With
November 02, 2023
Although at times l get a little frustrated about returning my calls, that frustration disappears when l get my car back the service people do a good job of explaining the problem and how it was rect returning my calls, that frustration disappears when l get my car back the service people do a good job of explaining the problem and how it was rectified, the car is returned to me washed and vacuumed. My experience with Big Star from purchase to issues/service is second to none. Special shout out to Jason and Karah. More
by jeffwright9
Employees Worked With
zzJason zzWilson, zzKarah zzGonzales
November 02, 2023
Fantastic service I enjoy visiting Big Star Cadillac. Thanks again for wonderful track and service Thanks again for wonderful track and service More
by samshpats
Employees Worked With
