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Big Star Cadillac
Friendswood, TX
3,054 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,054 reviews
October 05, 2023
Explain steps from start to finish and providing me my salesman about a vehicle I had in mind for a trade in. salesman about a vehicle I had in mind for a trade in. More
by Sunnye350
Verified CustomerEmployees Worked With
October 05, 2023
The employees are friendly, courteous and always display a smile. The dealership is always sparkling clean. I want to comment on my Salesperson Cristian Mascorro was instrumental in making my decision. a smile. The dealership is always sparkling clean. I want to comment on my Salesperson Cristian Mascorro was instrumental in making my decision. If I could rate just Cristian he would be above a 10. This young man to list a few reasons why I rate him this way is because he listened and cared about my needs. He was attentive, caring and friendly. He made me feel special. I believe this young man is an asset to your company. Angela Davis was super, her knowledge was through the roof! She was so pleasant and cheerful. Keith Mujica in finance made it less painful. He was easy and fast to make conversation with us making us feel comfortable within our surroundings. More
by alvasepulveda
October 04, 2023
Ours salesman Phillip always gives 5 star service. This is my 3rd car sold by him. He is why Big Star is our dealership This is my 3rd car sold by him. He is why Big Star is our dealership More
by JEN_061182
October 04, 2023
Very professional they really know how to take care of their customers. Phillip Conner has been awesome and a very good salesman to us. Extremely happy. their customers. Phillip Conner has been awesome and a very good salesman to us. Extremely happy. More
by sailing007
October 03, 2023
Bobby has been my service rep for years. When I walk in, he knows exactly what I'm there for and about how long I should plan on being there. He quickly finds transportation for me if I ne When I walk in, he knows exactly what I'm there for and about how long I should plan on being there. He quickly finds transportation for me if I need it and keeps me updated on my vehicle. I plan my service visits for when I know Bobby will be there. Excellent Rep! More
by BWHITING
Employees Worked With
October 03, 2023
Jeff Dial took very good care of me and my vehicle for service. He kept informed of the latest recall(s) and a coolant leak that the technician discovered, during my service and inspection. service. He kept informed of the latest recall(s) and a coolant leak that the technician discovered, during my service and inspection. More
by JDLYONS930
Employees Worked With
zzJeff zzDial
October 03, 2023
The dealership was great with my car and loved how they treated me during my visit. treated me during my visit. More
by josepepe19mg
Employees Worked With
October 03, 2023
The dealership is really nice I would recommend Big Star Cadillac to friends and family. Cadillac to friends and family. More
by SMBELLOW
October 02, 2023
My salesman was amazing. I am happy with my new caddie. Thank you Big Star! I am happy with my new caddie. Thank you Big Star! More
by stacymethvin
