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Big Star Cadillac
Friendswood, TX
1,976 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,976 reviews
March 06, 2015
Had to work for it We have been in the market for a new Cadillac for about a year. I saw the Ron Carter internet special on the 2014 Demos so we decided to visit. Upon a We have been in the market for a new Cadillac for about a year. I saw the Ron Carter internet special on the 2014 Demos so we decided to visit. Upon arrival we were met by Gary, a salesman. I told him I wanted to drive an ATS and a CTs to see the difference. (I was currently driving a 2007 CTS). I drove both and decided that I wanted the CTS. My husband asked him the price. It was 64000, but he could get us into it for the low 50's. After talking for a bit in his office, we left to think it over. My husband looked the exact car up online, and it was being advertised for 43400. I called Gary and asked again his bottom price. He had to talk with the manager and came back with 46900. Again, I told him we just saw it on the internet for lower. He told me that was only for people who lived in a certain area. HAHAHAHA!!!!! By now my husband is furious. He emailed the internet sales manager who promptly contacted us and told us the car would be ready when we got their. In the mean time, Gary actually called me and told me that the car had sold. The lying by sales people is common, I assume. Thank goodness for the honesty of the internet sales manager, Lydia Ibarra. After contacting her our deal went smoothly, and we bought the car for the ADVERTISED price. I LOVE my CTS!!!! More
by ctsnanny
Helpful March 05, 2015
Purchse Mark and Stewart worked well together to work out the best deal for me and the dealership. Once the numbers where fair for us both pushed the paper wo Mark and Stewart worked well together to work out the best deal for me and the dealership. Once the numbers where fair for us both pushed the paper work through and I was out in less than an hour. It is great to deal with salesmen ( Mark) that actually "KNOW" the product they are selling, not just the brand but the whole aspect of that particular model buying. Great job Mark, I'd do it again. Thanks for the professionalism One thing get rid of the "helper" when making a sale. The sale needs to be between you & I. Just saying More
by blbiu
Employees Worked With
Other Employees :
Kellee in finance, great job, zzStuart zzSaragoza
February 21, 2015
PROFESIONALISMO UNA DE LAS MEJORE AGENCIA DE AUTOMOVILES, EN LA QUE ME ASISTIERON CON RESPETO YO PAOLA IZAGUIRRE LES RECOMIENDO QUE VALLAN A COMPRAR SU PROXIMO CARR UNA DE LAS MEJORE AGENCIA DE AUTOMOVILES, EN LA QUE ME ASISTIERON CON RESPETO YO PAOLA IZAGUIRRE LES RECOMIENDO QUE VALLAN A COMPRAR SU PROXIMO CARRO. More
by IRASEMA
Employees Worked With
JONHNNY GOMEZ
February 18, 2015
Buckaloo Vehicle Purchase We had a very pleasant buying experience with Mark. I would most definitely buy another car from him when the need arises. Thanks for the great cust We had a very pleasant buying experience with Mark. I would most definitely buy another car from him when the need arises. Thanks for the great customer service!! -Roger More
by Roger
February 14, 2015
Great Experience George Clark was our sales person and was amazing. Knowledgeable, friendly, courteous, honest. Our finance person June was equally as wonderful! We George Clark was our sales person and was amazing. Knowledgeable, friendly, courteous, honest. Our finance person June was equally as wonderful! We have bought many cars from many different brands and dealerships. This was by far the most enjoyable experience we've ever had! I would be hard pressed to find a better dealership and you certainly do not get any better than George! More
by jtlaskoskie
Employees Worked With
zzGeorge zzClark
January 30, 2015
Friendly sales personnel I purchased a Cadillac SRX a week ago after researching online. Was called by the dealership after completing a form on their website. I ended up visi I purchased a Cadillac SRX a week ago after researching online. Was called by the dealership after completing a form on their website. I ended up visiting them that evening & Marvin Webster was assigned to me as my salesman and he did a wonderful job of making me feel at ease because I was a little nervous about buying a new car, much more so buying my first Cadillac!! Marving was very professional and gave me a great deal! Thanks Marvin!! More
by kajnqt
Employees Worked With
Marvin Webster
January 29, 2015
Great Customer Service My first Cadillac and first experience with Ron Carter Cadillac. Great personal service from my salesperson George. Will definitely recommend to my My first Cadillac and first experience with Ron Carter Cadillac. Great personal service from my salesperson George. Will definitely recommend to my friends and family! More
by ACE
Employees Worked With
zzGeorge zzClark
January 26, 2015
Awesome Customer Service! George was AWESOME helping me to understand how to set up my SRX! He took the time to assist me in understanding how the touch screen worked and all George was AWESOME helping me to understand how to set up my SRX! He took the time to assist me in understanding how the touch screen worked and all the necessary settings I needed NOW! His personal attention was truly exceptional & I appreciate that! More
by kajnqt
Employees Worked With
zzGeorge zzClark
January 23, 2015
my first but not last Cadillac we are very pleased with our entire experience with Ron Carter Cadillac. The people at Ron Carter took the time to get to know us and our needs/desi we are very pleased with our entire experience with Ron Carter Cadillac. The people at Ron Carter took the time to get to know us and our needs/desires and THEN discussed vehicles and options that ended up with us purchasing a 2015 SRX. We are very pleased with this car and look forward to a long term customer relationship with the Ron Carter Cadillac family. More
by GLutz
January 23, 2015
100 percent satisfied I am very pleased with my Cadillac and experience at Ron Carter. Mark Mauricio, my salesperson was fantastic. I just love my car! I would definitely b I am very pleased with my Cadillac and experience at Ron Carter. Mark Mauricio, my salesperson was fantastic. I just love my car! I would definitely buy another from here. More
by anna
Employees Worked With
