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Big Star Cadillac
Friendswood, TX
1,975 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,975 reviews
January 21, 2015
George Clark/Salesman George Clark our salesperson was wonderful. He was so helpful and bent over backwards for us. I would recommend him to all our friends. He is such George Clark our salesperson was wonderful. He was so helpful and bent over backwards for us. I would recommend him to all our friends. He is such a gentleman and attended to all our needs for this purchase. More
by anacocogirl
Employees Worked With
zzGeorge zzClark
Helpful January 16, 2015
Sales and Service My experience after 2 new Escalade purchases and years of routine service of my vehicles is 100% in all areas of expectations. Friendly fast and fair My experience after 2 new Escalade purchases and years of routine service of my vehicles is 100% in all areas of expectations. Friendly fast and fair treatment is my personal experience. More
by Ratanford@ssi-group.net
Employees Worked With
Justin Chreene, zzGeorge zzClark
January 15, 2015
Exceptional Customer Service I received first rate customer service from the second I walked in the front door. Amie Gulli and Stuart Saragoza explained all my options in detail, I received first rate customer service from the second I walked in the front door. Amie Gulli and Stuart Saragoza explained all my options in detail, providing all information I needed to make the right choice. These guys are professionals, never pushy because they know their products sell themselves after their winning presentation. Amie communicated with me through text messages, answering all my questions. She followed through after the purchase to see how I liked my car. My overall impression with Ron Carter Cadillac, Amie and Stuart is that they provide exceptional customer service. More
by Villarreal
January 14, 2015
Anties I felt welcomed from the first time I walked in the show room until the end of my deal. Way to go ya"ll!A+ I felt welcomed from the first time I walked in the show room until the end of my deal. Way to go ya"ll!A+ More
by anties
Employees Worked With
zzJimmy zzMauricio, zzDalilah zzPereznegron
January 11, 2015
Excellent Customer Service Cadillac is the way to go !!! And this dealership sure does know how to make it happen! Lisa did a good job explaining all the details of car. Cadillac is the way to go !!! And this dealership sure does know how to make it happen! Lisa did a good job explaining all the details of car. More
by scerda
Employees Worked With
Lisa Bridges , zzJimmy zzMauricio, zzDerek zzKleinschmidt
January 07, 2015
Courteous Lydia Ibarra, very courteous and work hard to get the deal done that worked for all parties! I would recommend her to my friends and co workers . Lydia Ibarra, very courteous and work hard to get the deal done that worked for all parties! I would recommend her to my friends and co workers . More
by beaz
Employees Worked With
Lydia Ibarra Internet Sales Manager, zzLydia zzIbarra
January 07, 2015
OUTSTANDING Marvin Webster worked hard to get the deal that was acceptable to us. Arranged for delivery of the new car and pickup of the trade in San Antonio. Marvin Webster worked hard to get the deal that was acceptable to us. Arranged for delivery of the new car and pickup of the trade in San Antonio. More
by gator
Employees Worked With
zzJimmy zzMauricio, Marvin Webster
December 31, 2014
Experience George Clark is an excellent salesman. His knowledge of the vehicle and how to operate advanced functions was impeccable. We did not feel pressured George Clark is an excellent salesman. His knowledge of the vehicle and how to operate advanced functions was impeccable. We did not feel pressured to buy the vehicle. He was very friendly and made the buying process quick and easy. Would recommend him to anyone. More
by emilymmthsn
Employees Worked With
zzGeorge zzClark
December 30, 2014
Making Getting A New Car Memorable From start to finish my experience trading in and leasing a new vehicle was exceptional. I was offered a fair price on my trade, was explained my var From start to finish my experience trading in and leasing a new vehicle was exceptional. I was offered a fair price on my trade, was explained my various options and able to make a critical decision in the convenience of my own home before entering the dealership. Upon arrival I was welcomed by staff in the showroom courteously and directed to my salesman immediately. Mark Mauricio knows how to make a customer feel at ease as this can be a very stressful acquiring a new vehicle. I was also made welcomed by his brother Jimmy Mauricio who too work on making this even go smoothly right up to the finance man Kelly. Ron Carter has an exceptional team as far as my experience thus far. Sincerely, Catherine C. Nochella More
by catnoch
December 22, 2014
My experience My husband and I arrived at the dealership knowing exactly what cars we were interested in. 7.5 hours later, we were able to complete the deal. I am h My husband and I arrived at the dealership knowing exactly what cars we were interested in. 7.5 hours later, we were able to complete the deal. I am happy with our cars but I do believe the process could have been completed more timely. More
by victoria
Employees Worked With
zzJimmy zzMauricio, zzDerek zzKleinschmidt, zzStuart zzSaragoza
