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Big Star Cadillac

Friendswood, TX

4.7
3,016 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 3,016 reviews

July 07, 2022

My service advisor (Jeff) always makes sure I have good service. Always pleasant, courteous. and gets things done in a timely matter. More

by Cassie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service
Jul 12, 2022 -

Big Star Cadillac responded

Thank you, Cassie!

July 06, 2022

Gary Yannibelli was the best sales person I have ever dealt with. He was quick to answer my calls and went overboard to get me out and on my way. He even drove the car to my home. He was not at all pu More

by egiblin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Yannibelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Big Star Cadillac responded

Thank you so much for taking to to share your experience! #cadillactoyourdoor

July 05, 2022

LeAnn, Jeff and Isaac were extremely professional and ensured the necessary recall software upgrade was performed as required. They made everything very convenient and all service was performed ahead of More

by gpsherrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeAnn, Jeff, Isaac
Jul 28, 2022 -

Big Star Cadillac responded

Thank you so much!

July 04, 2022

Everyone was nice and friendly and eager to help. You don’t find that often in other places. I would definitely go back and refer to others. More

by Fchinojosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBritney zzNorman
Jul 28, 2022 -

Big Star Cadillac responded

Thank you for sharing your kind words!

July 02, 2022

Good…! !!! They need to vacuum in side the car ….!! Long wait for loaner cars, that’s not good More

by Alyssavuong2018
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
Aug 16, 2022 -

Big Star Cadillac responded

Thank you for your feedback! We recently made changes on our vehicle detailing team and you should expect to see better results moving forward.

June 30, 2022

Our experience at Big Star Cadillac was amazing. Jaquelyn and Daisy went above and beyond to make sure my fiancé and I found our dream car. Anything we needed they did with no questions asked. Defin More

by erikmuniz16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJaquelyn zzFlores
Aug 11, 2022 -

Big Star Cadillac responded

Thank you, we are honored!

June 30, 2022

What to thank Keith for helping me with the ct5 and he is very kind and cares for people More

by Bcyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Big Star Cadillac responded

Thank you!

June 30, 2022

I have been going to Big Star for many years. I usually deal with Bobby Miller in the service department. He always takes care of whatever my car needs and works very hard. It is a pleasure to wo More

by rpean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
Aug 11, 2022 -

Big Star Cadillac responded

Thank you!

June 29, 2022

Everyone was so nice and friendly including the janitorial staff. A smile was on anyone that you saw. I felt comfortable and safe. Keep up the good work More

by Fchinojosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBritney zzNorman
Aug 16, 2022 -

Big Star Cadillac responded

Thank you!

June 24, 2022

Brought my Xt5 in for an oil change and tire rotation which was handled quickly and efficiently. Bobby Miller answered all our questions and was professional and helpful! More

by Gkinateder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Miller, zzBritney zzNorman
Jun 27, 2022 -

Big Star Cadillac responded

Thank you!

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