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Big Star Cadillac
Friendswood, TX
3,039 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,039 reviews
April 25, 2017
Great experience Mark's not my idea of a car salesman... No plaid pants or bow tie, and he wasn't pushy. He was very professional and found me exactly what I wanted. H Mark's not my idea of a car salesman... No plaid pants or bow tie, and he wasn't pushy. He was very professional and found me exactly what I wanted. He's very prompt with communications, answering questions right away. I appreciate his patience with me, as well. All the high-tech features were overwhelming at first, but Mark walked me through all of it. More
by Dianna
April 25, 2017
Awesome Experience! I purchased a Cadillac for the first time last year at Ron Carter Cadillac. I had the best customer experience with my salesperson Aime Gulli. Her p I purchased a Cadillac for the first time last year at Ron Carter Cadillac. I had the best customer experience with my salesperson Aime Gulli. Her patience, customer service, personality, willingness to help and knowledge was outstanding. She continues to assist me in any way possible. More
by DiDi
Employees Worked With
Aime Gulli
April 25, 2017
Sales and service. Excellent sales and service. I leased 3 and purchased 1.....With 1 of the best salesperson ever...Amie Gulli is an Asset to your company... Thank Excellent sales and service. I leased 3 and purchased 1.....With 1 of the best salesperson ever...Amie Gulli is an Asset to your company... Thank You ....As a Famous American,once said.... I shall return..,, More
by Captjack
April 25, 2017
Second excellent purchase experience Was able to do the process via text / email with Amie Gulli. Second time buyer and second time excellent experience. Also the young lady who showed u Was able to do the process via text / email with Amie Gulli. Second time buyer and second time excellent experience. Also the young lady who showed us all the new technologies on the car was excellent. More
by Rph cadi
April 25, 2017
Great service from Ami and the rest of the sales crew! Ami helped me upgrade my old Escalade for my first brand new one. It was a very pleasurable experience from start to finish and we owe that to Ami for Ami helped me upgrade my old Escalade for my first brand new one. It was a very pleasurable experience from start to finish and we owe that to Ami for giving us her undivided attention. She has kept up with us since our purchase and we will surely work with her again in the future. Thank you Ami for helping us get the car that we love! More
by Momofoneandtwodogs
Employees Worked With
April 24, 2017
A Wonderful Experience Just purchased our third Cadillac from Ron Carter Cadillac! Our salesperson once again was Lisa Velasco. Absolutely amazing customer service and every Just purchased our third Cadillac from Ron Carter Cadillac! Our salesperson once again was Lisa Velasco. Absolutely amazing customer service and everyone there is attentive and friendly as can be. In the future we wouldn't go to any other Cadillac dealership. We are very satisfied with Ron Carter Cadillac, Lisa Velasco, and the whole Ron Carter Cadillac Team! More
by Lucy Sigala
Employees Worked With
April 24, 2017
A Good Experience A friend of mine referred Mark Mauricio and it was the best experience ever! Mark was very informative, made everything simple and easy for me and wen A friend of mine referred Mark Mauricio and it was the best experience ever! Mark was very informative, made everything simple and easy for me and went out of his way to deliver my new car. Hands down this is the best experience I have ever had!! More
by Beth Smith
Employees Worked With
April 20, 2017
A Good Experience Our salesman was friendly, and fair. He listened to what we needed and tried to meet those needs. We were also offered something to drink as well as t Our salesman was friendly, and fair. He listened to what we needed and tried to meet those needs. We were also offered something to drink as well as to eat. It was a good experience! More
by Lois Marchal
Employees Worked With
James Tang
April 12, 2017
Excellent Customer service Just purchased my second Cadillac from Mark Mauricio at Ron Carter Cadillac! Both times I received 5 Star service! This time I conducted my entire car Just purchased my second Cadillac from Mark Mauricio at Ron Carter Cadillac! Both times I received 5 Star service! This time I conducted my entire car transaction start to finish texting on him on my cell phone. I told Mark what I wanted and he gave me that and much more, Today he had my gorgeous black XT5 delivered sight unseen to my door 200 miles away. I could not be more pleased with his choice of car for me, my payments are what I asked for and my car and his service surpassed my expectations. More
by Vanessa Smith
Employees Worked With
March 22, 2017
Don't go anwhere else! I've bought my last three Cadillac Escalades thru Mark Mauricio and Ron Carter Cadillac and for good reason. No haggle, no mess, and a call to come ge I've bought my last three Cadillac Escalades thru Mark Mauricio and Ron Carter Cadillac and for good reason. No haggle, no mess, and a call to come get the vehicle. What else can you ask for. Loyal customers pay the bills and this guy knows it. Thanks again Mark for yet another great buy on a beautiful Cadillac! More
by JOchoa84
Employees Worked With
