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Big Star Cadillac
Friendswood, TX
3,000 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,001 reviews
October 14, 2015
How Easy My Purchase Went Through I went to a couple of Cadillac dealerships in Houston, but Ron Carter Cadillac has the most professional sale/managers and treat customers with respec I went to a couple of Cadillac dealerships in Houston, but Ron Carter Cadillac has the most professional sale/managers and treat customers with respects. You treated us with kindness and understanding, but most of all, with the utmost patience. I just wanted to write and personally "Thank You" for the excellent service you gave us and for sure I will recommend friends and family to buy car(s) from your dealer. More
by hle969
October 08, 2015
Excellent! I had an excellent experience with Ron Carter Cadillac. My sales associate was simply amazing (Lydia Ibarra). Ron Carter's Team was fast, friendly and I had an excellent experience with Ron Carter Cadillac. My sales associate was simply amazing (Lydia Ibarra). Ron Carter's Team was fast, friendly and they made the process easy! More
by Cristina
Employees Worked With
zzLydia zzIbarra
October 03, 2015
BACK FOR ANOTHER This is my second Cadillac from Ron Carter and George Clark. The process was quick, hassle free, and easy. George is a pleasure to deal with. We love This is my second Cadillac from Ron Carter and George Clark. The process was quick, hassle free, and easy. George is a pleasure to deal with. We love both cars and the service at Ron Carter is always TOP notch. Thanks George we appreciate you and will be back when we decided to get another. More
by Marco
Employees Worked With
zzGeorge zzClark
September 28, 2015
Excellent !!! Ron Carter allowed us to buy the car that we always looked forward to drive - CADILLAC SRX.Great deal , excellent customer service, super nice sales p Ron Carter allowed us to buy the car that we always looked forward to drive - CADILLAC SRX.Great deal , excellent customer service, super nice sales personnel and managers. Mr. Lui Perez was very friendly to deal with ,super nice enthusiastic person who patiently deals with customers, god fearing and kind,very understanding, and goes out of his way to make the sales experience very pleasurable. Our special thanks to Mr. Jimmy Mauricio , General Manager who took his time to work with us the final deal and making customers fully satisfied.Thanks again Jimmy ....The financial Manager Mr. Kelly is very knowledgable and helpful.All the staffs above treated us very respectfully and answered all our questions.Iam extremely satisfied with my buying experience and in the future I would definitely buy Escalade thru RC if possible. I would highly recommend Ron Carter Cadillac to others.They have the best price on Cadillacs than others in Tx. More
by GraceS
Employees Worked With
Lui Pereznegron, zzJimmy zzMauricio
September 15, 2015
completely satisfied we was looking for a Cadillac, went to another dealer first, with no luck. but then tried again at ron carters, now we own a Cadillac!!!!!! we was looking for a Cadillac, went to another dealer first, with no luck. but then tried again at ron carters, now we own a Cadillac!!!!!! More
by very satisfied
Employees Worked With
zzGeorge zzClark
September 14, 2015
Nervous Husband said "go buy a car" So I did. I am not one to have a good experience with car salesman. Went to several dealerships - had ok experiences - Husband said "go buy a car" So I did. I am not one to have a good experience with car salesman. Went to several dealerships - had ok experiences - listen to some I would have walked out of if they spoke to me that way - Then i decided to go to Ron Carter Cadillac on a whim - I thought ME in a Cadillac! NO WAY!! Until I met Mr. George Clark. Then everything changed!! What a great person!! He calmed me down - showed me a few vehicles - test drove - very knowledgeable and to the point - Super friendly. He's the type of guy you make friend's with instantly. He listens to you and reasons with you so you can understand what you are getting. By the time you leave him you have no questions. The entire staff at Ron Carter are super friendly - make you feel at home. I will be returning for sure and sending a few friends too!! More
by Tamilea
Employees Worked With
zzGeorge zzClark
September 01, 2015
New car purchase We were looking at several manufacturers and decided on a Cadillac SRX from Ron Carter. Price was a major factor, but the service reviews also drove We were looking at several manufacturers and decided on a Cadillac SRX from Ron Carter. Price was a major factor, but the service reviews also drove our decision. Although we haven't experienced the service in our new car, the buying experience was excellent. More
by CHRISG
Employees Worked With
zzJimmy zzMauricio, zzLydia zzIbarra
August 30, 2015
Birthday Gift We were undecided on a car to purchase almost bought a BMW but I knew my husband wasn't satisfied. However, once we spoke with George our sales assoc We were undecided on a car to purchase almost bought a BMW but I knew my husband wasn't satisfied. However, once we spoke with George our sales associate he helped us make up our mind. George was great, he showed us many cars. We test drove three and the best part no haggling he gave us a price based on our credit score and incentives from the dealership and when we went to financing the payment was exactly what he promised....no changes. George was very knowledgeable and did not allow us to leave until he explained and set up all the features. The manager also came in and introduced himself to us. Overall great experience and best of all my husband loves his new car. I would highly recommend this dealership! More
by Homero9965
Employees Worked With
Manager, zzGeorge zzClark
August 23, 2015
Outstanding From start to the end, my wife and I feel that they went beyond in trying to satisfy our needs. I have been to a number of dealerships in the area t From start to the end, my wife and I feel that they went beyond in trying to satisfy our needs. I have been to a number of dealerships in the area throughout the years where you feel like their trying to push you into a vehicle even if your happy or not. My salesman was polite, honest, and not a pushy kind of salesman ( George Clark) 5 stars. I recommend if you looking for a vehicle ask for George Clark!!!! More
by Samgonzales1
Employees Worked With
Kelly, zzGeorge zzClark, zzStuart zzSaragoza
August 12, 2015
4 cars from this dealership!!!! This is my 4th Cadillac from this dealership and I would not go anywhere else! We worked with Clint Conley on our first 3 and he was great to work This is my 4th Cadillac from this dealership and I would not go anywhere else! We worked with Clint Conley on our first 3 and he was great to work with! On our last visit, Clint was with another customer. George Clark introduced himself and within an hour or so, we had our 4th vehicle! George was so enthusiastic and personable and definitely would recommend him to make your Cadillac dream come true! More
by Mosleys
Employees Worked With
zzGeorge zzClark
