Big Star Cadillac - Service Center

Lee Velazquez at Big Star Cadillac is the best! He’s super helpful, always goes the extra mile, and makes everything so easy. Whether I need advice, help with a car, or just have questions, Lee is He’s super helpful, always goes the extra mile, and makes everything so easy. Whether I need advice, help with a car, or just have questions, Lee is always there to take care of it. He’s honest, friendly, and really knows his stuff. If you’re looking for great service, go see Lee—you won’t be disappointed! More

Albert in service is great every time he makes sure he gives me the best service and Lisa in sales is truly the WUEEN she made the impossible for me with a new lease gives me the best service and Lisa in sales is truly the WUEEN she made the impossible for me with a new lease More

Dealership took care of my car needs in a timely and professional manner! The associate was very helpful. professional manner! The associate was very helpful. More

Ainsley was very professional and had my car ready in a very timely manner which is very important to me very timely manner which is very important to me More

Big Star Cadillac is all about service. Ainsley is really good at what she does. She is very informative and always looks after the customer. Great customer support skills. Ainsley is really good at what she does. She is very informative and always looks after the customer. Great customer support skills. More

Service department always ensures you are well taken care of. Appointments are easy either online or over the phone. of. Appointments are easy either online or over the phone. More

Bobby is great to deal with I have allways been satisfied with all work done with him. He is the best with all work done with him. He is the best More

Great experience and service with Bobby he was really helpful in my maintenance experience at BIG star helpful in my maintenance experience at BIG star More

I’ve been a customer of the Cadillac dealership for over two years now and have always had a great experience with the service department. My service advisor, Bobby Miller is always friendly and helpful wit two years now and have always had a great experience with the service department. My service advisor, Bobby Miller is always friendly and helpful with any issues I come in with. More

Isaiah took the time to listen to my concerns and investigated on his own to confirm the issue. Service was performed while I waited. When the service was completed, Isaiah explained the work that wa investigated on his own to confirm the issue. Service was performed while I waited. When the service was completed, Isaiah explained the work that was done and asked if I had any questions. I appreciate his thoroughness. More