Big Star Cadillac - Service Center

Albert was very professional. He answered all of my questions and handled all of my concerns fast and effectively. He answered all of my questions and handled all of my concerns fast and effectively. More

I received 10 star service from this dealership. It was the friendliness and the compassion for my vehicle that made me let my guard down. They also made it convenient for me with a loaner vehicle s It was the friendliness and the compassion for my vehicle that made me let my guard down. They also made it convenient for me with a loaner vehicle so I could get back and forth to work. More

Bobby always takes such good care of my vehicle. Excellent knowledge and service! Thanks Big Star Excellent knowledge and service! Thanks Big Star More

Professional service all of the time Pleasant atmosphere while waiting Friendly service by all Thanks atmosphere while waiting Friendly service by all Thanks More

Always have top notch service. I recommend Big Star and Bobby to anyone who asks. I recommend Big Star and Bobby to anyone who asks. More

Satisfied with Bobby but will not purchase another cadillac because you don't support 10 year and older cars with spare parts nor do you offer any solutions or replacements. cadillac because you don't support 10 year and older cars with spare parts nor do you offer any solutions or replacements. More

Great and friendly service! !! Comfortable and pleasant atmosphere!!! I love the drive up doors at service!! !! Comfortable and pleasant atmosphere!!! I love the drive up doors at service!! More

I’m very pleased with Isaiah’s work. He is very concern with the help and service that he gives, when assisting his clients. I just have a concern with the repairs of my vehicle. I have He is very concern with the help and service that he gives, when assisting his clients. I just have a concern with the repairs of my vehicle. I have brought it on to many different occasions and I still have the same problems that I brought it in for. I travel a long distance to come to the dealership only because of the advisors and some of the team that is there and the service that is given. So I really do not want to try to use another dealership or repair service I would like to feel comfortable and confident in your service. So I wish that something can actually be resolved with the matter, and keeping my vehicle in great condition Thanks! More

Took three hours for an oil change. You would think that's a bit too long You would think that's a bit too long More

Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More