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Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,694 reviews
January 20, 2024
The Staff was very supportive and useful. The time it took to service my vehicle was adequate. The time it took to service my vehicle was adequate. More
by erick.andree.ordonez
Verified CustomerEmployees Worked With
January 20, 2024
Addendum: The general manager, Mr. Gabriel, agreed to refund my full payment of the vehicle. I will send a follow up reply and see if he is true to his word. He gave the check today 0 Gabriel, agreed to refund my full payment of the vehicle. I will send a follow up reply and see if he is true to his word. He gave the check today 01/26/2024 More
by hpesoj50
Employees Worked With
zzGabriel zzCruz
January 20, 2024
Our sales rep was James and he was very professional and patient with us, he explained every step and we did not feel rushed at all during the sales process. patient with us, he explained every step and we did not feel rushed at all during the sales process. More
by Jennifer A
Employees Worked With
zzJames zzTeng
January 20, 2024
Billy seemed very much in a rush to be done with my appointment. He did not communicate well with me or answer all my questions. When I tried to get another person on the phone he was very impatient an appointment. He did not communicate well with me or answer all my questions. When I tried to get another person on the phone he was very impatient and stated “its easy…” Sorry I wasn't born a mechanic nor have the desire to learn how to be one. I’m not that good with technology either. Apparently Billy was due to leave for vacation and thats the excuse I was given by his co-workers. Also my car was never washed even though it stated to do so. I have since sent a follow up contact and spoke with someone attempting to buy my vehicle about an issue I have had since leaving there but I haven’t received a response back. I will never return to Big Star after this experience. More
by Laneisha Cleveland
Employees Worked With
zzBilly zzWilliams
January 19, 2024
The staff at big star were very nice. I worked with Steffy and she did an amazing job explaining the process to me! Thanks for the service.! I worked with Steffy and she did an amazing job explaining the process to me! Thanks for the service.! More
by jasmineatkins16
Employees Worked With
January 15, 2024
Diamond was amazing very patient and helpful I think the other parts like financing and negotiating could have been better other parts like financing and negotiating could have been better More
by Keila
January 14, 2024
Our representative was, Trey Johnson, who was professional, friendly, and very knowledgeable of the Ionic 5 that we purchased. If I choose another Hyundai in the future, I will ask for him. In professional, friendly, and very knowledgeable of the Ionic 5 that we purchased. If I choose another Hyundai in the future, I will ask for him. In addition, our finance guy, Jimmy Kirby, was a pleasure to work with as well. Most of our time, however, was spent with Trey and we didn't feel like he gave us the stereotypical "used car salesman" pitch. The major concern I had with this car deal was being "forced" to take out a Hyundai Finance Loan if we wanted to take advantage of the $7,500 rebate. I am NOT happy about this AT ALL. I was prepared to pay for the entire car outright with cash, but was told if I did I wouldn't be eligible for the $7,500. It seems that this was a decision made by Hyundai Motors and, if so, I don't like this decision. Furthermore, when I found out what the interest rate was (7.9%) is absolutely ridiculous--especially with having a credit score of 793. Seems like a ripoff!!! This part soured my experience with this dealership and Hyundai. More
by sltate88
Employees Worked With
Trey Johnson and Jerry Kirby
January 10, 2024
Service was friendly, got the job done, and listened to whatever concerns I had. Easy to set up an appointment. whatever concerns I had. Easy to set up an appointment. More
by boiguy.269.njhs
Employees Worked With
January 10, 2024
Experience poor communication that my vehicle was ready after services which resulted in the dealership keeping my car for the weekend when it was only supposed to be a few hours for a recall. Car was done after services which resulted in the dealership keeping my car for the weekend when it was only supposed to be a few hours for a recall. Car was done but nobody called or gave me any options to pick up my car. More
by kbabwah92
Employees Worked With
zzBilly zzWilliams
