Dyiamond Jones

Good experience, but way too much waiting between actions. Total purchase time line was over 3 hours. Vehicle was. In excellent shape, but Nav system was not completely activated. Had to go back actions. Total purchase time line was over 3 hours. Vehicle was. In excellent shape, but Nav system was not completely activated. Had to go back later in the week to get it working completely. More

by DLBECKER13 Verified Customer Verified Customer

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It was a very easy experience from start to finish to purchase our new Kona from Big Star. purchase our new Kona from Big Star. More

by barlar1525 Verified Customer Verified Customer

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Very quick , very clean, drinks, snacks, cool Ac , washed my car, changed my oil and rotated my tires and ect. Service advisor was very exceptional my car, changed my oil and rotated my tires and ect. Service advisor was very exceptional More

by maxaridings777 Verified Customer Verified Customer

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Services received from the financial were good, I did not walk out satisfied with the model as it’s not what I wanted, nor the monthly payment, it’s way above what I wanted. I blame myself for not checking w walk out satisfied with the model as it’s not what I wanted, nor the monthly payment, it’s way above what I wanted. I blame myself for not checking with other dealers and see what my options were, but what’s done is done More

by luca Verified Customer Verified Customer

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Everyone, especially Diamond was extremely courteous, knowledgeable and attentive. She always had a smile on her face. knowledgeable and attentive. She always had a smile on her face. More

by FELICIA.PEREZ143 Verified Customer Verified Customer

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My sales rep Dyiamond was amazing in assisting me with my purchase. However, I had to wait for 2hours for the finance department. My only suggestion would be to schedule better for Saturday Morning rush in purchase. However, I had to wait for 2hours for the finance department. My only suggestion would be to schedule better for Saturday Morning rush in the finance department. All things considered, I had a great experience at Big Star Hyundai in Friendswood Tx. More

by aalexander0413 Verified Customer Verified Customer

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The staff at Big Star were very helpful and knowledgeable and made the car buying process easy and stress free. and made the car buying process easy and stress free. More

by spencer.foreman17 Verified Customer Verified Customer

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I had a great experience at Big Star Dyiamond was very helpful and knowledgeable about the car and she helped make the car buying process stress free. helpful and knowledgeable about the car and she helped make the car buying process stress free. More

by spencer.foreman17 Verified Customer Verified Customer

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Diamond was amazing she was very helpful and patient with me and I appreciate her so much me and I appreciate her so much More

by Keila Verified Customer Verified Customer

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Diamond was amazing very patient and helpful I think the other parts like financing and negotiating could have been better other parts like financing and negotiating could have been better More

by Keila Verified Customer Verified Customer

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