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Big Star Hyundai
Friendswood, TX
6,673 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,673 reviews
October 11, 2024
Nice and courteous employees. Service was competed with a report on other recommendations, which was appreciated. However, I had an appointment and waited 3.5 hours for an oil Service was competed with a report on other recommendations, which was appreciated. However, I had an appointment and waited 3.5 hours for an oil change and tire rotation. Nobody informed me they were running this far behind when I first arrived. Nor did anyone update me or inform me during the wait of the time factor. No apologies were made. More
by Joannfife
Verified CustomerEmployees Worked With
zzNatalie zzDiosdado
October 11, 2024
These people were extremely cooperative in correcting a possible error. It needed just a fair discussion and examination of pictures. Unfortunately the pictures were not conclusive. However they decided to possible error. It needed just a fair discussion and examination of pictures. Unfortunately the pictures were not conclusive. However they decided to fix it in my favor. It was a win-win. More
by GHBARBER1
October 11, 2024
Lobby is clean and it's convenient that they offer water and small soda for waiting. Plenty of changing stations at tables for long waits and small soda for waiting. Plenty of changing stations at tables for long waits More
by jayna.campbell10
Employees Worked With
October 10, 2024
Billy seems to be very honest and upsales with integrity/ honesty to the client. Very short on words but has very good customer service! He was the one that recommended me the different package options on oi honesty to the client. Very short on words but has very good customer service! He was the one that recommended me the different package options on oil change even thou the other tech end up putting it in the system. More
by SERVIN_AS
October 10, 2024
Service department and service management are OUTSTANDING! Kohl Young, Kaleb Chadwell, and Juan Vasquez specifically as well as the entire service staff, ie porters, and other service writers are OUTSTANDING! Kohl Young, Kaleb Chadwell, and Juan Vasquez specifically as well as the entire service staff, ie porters, and other service writers are the best I've had the pleasure of dealing with in 37 years of auto purchase and dealer service! More
by Geoffrion911
October 09, 2024
Great experience buying a vehicle. Showed up to look at a vehicle we called about. It was ready to test drive. Made a deal and were out the door in less than an hour. Showed up to look at a vehicle we called about. It was ready to test drive. Made a deal and were out the door in less than an hour. More
by mccartneyns81
October 09, 2024
Mo and Jimmy were Very helpful. And personable. Made a typically tedious experience actually bearable. And personable. Made a typically tedious experience actually bearable. More
by jaystailey
October 08, 2024
I drove 12 hrs. for my new truck that I got for my bday. I asked Rose (saleswoman) for pictures of underside of car. I noticed oil smeared around transfer case, upo for my new truck that I got for my bday. I asked Rose (saleswoman) for pictures of underside of car. I noticed oil smeared around transfer case, upon my arrival I found out the truck indeed had an oil leak and oil had been wiped off to hide the damage. Chris Chairis sells an interior/exterior protection plan that cover dents and scratches, that sale was a forced sale I didn't want, they added it to the truck price. I noticed the truck had scratches/dents, and yet they're selling a plan that covers that specifically? Scott Kimbrough, general manager and Chris Russel reached out to me letting me know that they would make this right and that they had no idea of the oil leak. They made it right by continuing to advertise the truck and selling it to someone else who probably didn't inspect it close enough. Theresa Ivey is a rude lady, every time I called, she was condescending. Her tone of voice was very unwelcoming. I recommend everyone stay away from Big Star Hyundai. Don't ruin your day, there's plenty of other places to purchase from. More
by aem169
Employees Worked With
Other Employees :
Rose Rodriguez, Teresa Ivey, Scott Kimbrough
