Kohl Young
Kohl Young at Big Star Hyundai

Kohl Young

Service Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.2
41 Reviews
4.2

41 Reviews

Write a Review

41 Reviews of Kohl Young

March 31, 2024

Dealership Rating
Employee Rating

Trabajan contigo no importa credito, ellos hacen lo posible para que tu tengas tu auto, muy amables y también muy profesionales More

by leopr962703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Cauich

Apr 01, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 28, 2024

Dealership Rating
Employee Rating

Definitely giving luxury! !! The girl who was taking care of me was very nice and smart you can tell she knows what she is doing! Made me feel very welcomed! I love it here!!!! More

by chrissyross97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

March 18, 2024

Dealership Rating
Employee Rating

Juan Vasquez made sure that the part came in and had my car serviced same day. I appreciate the job completed in a timely fashion. The outcome was wonderful. My car was serviced, part replaced as reques More

by KHORTON329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez, Kaleb Chadwell , Sabrina

Mar 19, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 13, 2024

Dealership Rating
Employee Rating

Very quick , very clean, drinks, snacks, cool Ac , washed my car, changed my oil and rotated my tires and ect. Service advisor was very exceptional More

by maxaridings777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams, Dyiamond Jones , Yall caught me without my receipt I hope I picked the right service adviser…… need pictures!!!!!!!!!

Mar 14, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 21, 2024

Dealership Rating
Employee Rating

Juan has made me feel that his advise is always thoughtful and considerate. I respect him. More

by norm.liebling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez

Feb 21, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 21, 2024

Dealership Rating
Employee Rating

All ways a safe place to take my car to. The wait was long but was kept updates from Kaleb More

by manene.bamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 18, 2024

Dealership Rating
Employee Rating

I love the service team here. Steffy is beyond helpful and makes me not feel bad about services I can’t afford and she’s super helpful with any questions I could have More

by kaylanbenz33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 05, 2024

Dealership Rating
Employee Rating

Very nice. ..although my wait was long. I was aware of it. The employee's checked up on me, kept me updated. Kept checking on me. Customer service was excellent. More

by rambot522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

January 28, 2024

Dealership Rating
Employee Rating

People friendly, Courteous, Professional service departments, Very clean atmosphere, Timely with appointments and great shuttles. More

by chocolate3818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jan 29, 2024

chocolate3818 responded

Great

January 10, 2024

Dealership Rating
Employee Rating

the service department was great. Car was clean, there is a little nick on the silver part on the area between the seats but I think that is all, and a white mark on the seat that I More

by sabrawillbanks
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson , DeDe was great getting my sales people to call me back and get my car. Ruben wasnt very good either not getting back with me when he said he would. took me 48 hours to get my car only after Dede got involved. Thank you DeDe.

Jan 11, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement. DD Varner, Customer Service.

1
...

Dealership Inventory (449 Vehicles)

new 2024 Hyundai Santa Fe car, priced at $49,616
2024 Hyundai Santa Fe
new
Brass exterior
Automatic
All-wheel Drive
used 2023 Chevrolet Silverado 1500 car, priced at $29,988
2023 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2019 Chevrolet Colorado car, priced at $14,988
2019 Chevrolet Colorado
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2023 Nissan Altima car, priced at $26,888
2023 Nissan Altima
used
Brilliant Silver Metallic exterior
CVT
Front-wheel Drive
new 2024 Hyundai Kona car, priced at $28,115
2024 Hyundai Kona
new
Gray Pearl exterior
CVT
Front-wheel Drive
new 2024 Hyundai Elantra car, priced at $23,726
2024 Hyundai Elantra
new
Red exterior
CVT
Front-wheel Drive