
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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The sales person was great help but they offered a 250 dólar gift card and haven’t received it yet after a month of asking for what was promised I’m tired of asking. dólar gift card and haven’t received it yet after a month of asking for what was promised I’m tired of asking. More
It was a good service overall and I got treated correctly the only thing is that there wasn’t gas to fill up my thank after purchasing my new vehicle and I’m still waiting for a solution after finding minor the only thing is that there wasn’t gas to fill up my thank after purchasing my new vehicle and I’m still waiting for a solution after finding minor paint damage and a few scratches in my brand new car right at the dealership More
Horrible service at Dealership. I went into the dealership with a printout off of the Big Star website for a vehicle I was interested. I also went in with a CarMax quote for my tr I went into the dealership with a printout off of the Big Star website for a vehicle I was interested. I also went in with a CarMax quote for my trade-in. The dealership didn't want to honor their own website, nor the CarMax quote. After over 2 hours and me saying "Pull my car back up, because I am no longer interested", they agreed to honor their website price and the CarMax trade-in quote. After I purchased vehicle, I waited another 2 hours to get the paperwork to sign and get the vehicle. The finance guy actually left the Big Star location and went shopping for 30 minutes while I was waiting. The entire experience took over 4-1/2 hours and 90% of the time was waiting. This was the worst car buying experience I have ever experienced. The sales guy was very nice but he didn't seem to have any authority to make any decisions about what he could sell the car for nor the price he could give me for my trade-in.. More
Ruben was fantastic, he will be the reason I return. . He was honest and showed respect for me as a customer and as a person. Rose was extremely helpful as well, making sure I was taken care of late on a . He was honest and showed respect for me as a customer and as a person. Rose was extremely helpful as well, making sure I was taken care of late on a Saturday night. Since they are the people who represented the dealership, and they did an outstanding job, I felt very good about my experience. More
I am very pleased with the quality and performance of the service at Big Star. service at Big Star. More
Great staff. Friendly and accommodating. Worked well with each other too. Called other dealership closer to me. Was not accommodating and rude. Called you guys Friendly and accommodating. Worked well with each other too. Called other dealership closer to me. Was not accommodating and rude. Called you guys back. Very good customer service More
Great experience. Very knowledgeable. Helped with all my questions and concerns about the car. Overall Great experience Very knowledgeable. Helped with all my questions and concerns about the car. Overall Great experience More