Sam Caldwell
Sam Caldwell at Big Star Hyundai

Sam Caldwell

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

3.2
11 Reviews
3.2

11 Reviews

Write a Review

11 Reviews of Sam Caldwell

March 02, 2024

Dealership Rating
Employee Rating

I love their dealership they get you in they get you options. They tell you off top which you’re eligible for. They don’t try to put you in anything they they try to put you in something that you want. More

by alexiusbolding0823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

January 28, 2024

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Employee Rating

Worst experience ever, was a total scam. Internet price was used to get you into dealership. After they get you there, they try every tactic to get you to buy the vehicle. They should just m More

by gponcho11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: na

Jan 29, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com.

December 31, 2023

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Employee Rating

The atención was great and service as well . I will recomend this institution to all my friends and family More

by paul.pagan2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional experience for you. We are honored that you chose Big Star Hyundai

December 15, 2023

Dealership Rating
Employee Rating

Just to start out saying that the salesman that I was blessed with was truly a great guy. Everyone was friendly. I just love this dealership. More

by tramaine.tyler2018.tt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 14, 2023

Dealership Rating

Sam did a great job helping us. He was patient and understanding to our situation and I could tell he really wanted to help us. I plan to buy from him again. More

by will.collins25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 09, 2023

Dealership Rating
Employee Rating

Nice new facility with a plentiful helpful an accommodating staff. Valerie and Nick were patient and informative as they steered me into the most beneficial and intelligent decision to make. We a More

by durodynebrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez, Alex Jones , zzValerie zzPaniagua

Nov 09, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

October 30, 2023

Dealership Rating
Employee Rating

Staff was very friendly and approachable. They made the entire negotiation process go by very quickly. More

by rownakrahman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sandoval, James Teng

Oct 31, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 29, 2023

Dealership Rating
Employee Rating

Staff was very friendly and easy to make a deal with. Would recommend buying from here. More

by pjrey12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Shurafa

Oct 31, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 13, 2023

Dealership Rating
Employee Rating

Trying to reach your dealership last 5 days for my buyers copy but no one pick up the phone More

by FAHADMAHBUB11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 13, 2023

Big Star Hyundai responded

Thank you for your feedback. We are sorry to hear that you have not been able to get through to anyone. Not to make excuses, but we just moved our operations to a new building and there may be connectivity issues we are unaware of. Please reach out to me directly with your best contact information and we will get you taken care of right away. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

September 03, 2023

Dealership Rating
Employee Rating

Armando and Sam were very kind and courteous. Exceptional customer service. Would highly recommend to friends and family. More

by REBECCA.FLEMING0713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez

Sep 05, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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