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Big Star Hyundai

Friendswood, TX

4.3
6,680 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,680 reviews

August 17, 2024

While the sales experience was okay, getting a vehicle inspection took multiple phone calls and picking up the vehicle even when we gave them most of the da to get it ready for us, took almost two hours. More

by rjab
Recommend Dealer
No
Employees Worked With
Arnaldo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devante Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

August 17, 2024

Best Dealership I went to, took their time and no rushing they weren't just about Making a sell. They listen and care More

by igs1149
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Galicia
Aug 19, 2024 -

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 17, 2024

Good customer servise. Got exactly what we wanted. Roser was excellent sales person. Thank you More

by Bhavik1777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roser
Aug 19, 2024 -

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 16, 2024

Service center was great! Check-in at the dealership was quick. My car was ready in about an hour after checking in! More

by RELGOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the name of the woman who checked me in.
Aug 16, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 15, 2024

Excelente atención y amabilidad personal sumamente capacitada instalaciones acogedoras con lo necesario para una espera. Un gran equipo de trabajo More

by lainez.hilda09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 15, 2024

Quick in quick out 5 stars great waiting area Car was cleaner than before Ty More

by ruhlsauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
Aug 16, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 15, 2024

Well organized and helpful was able to move around when my car was been serviced More

by wambuijanet60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan maleva
Aug 16, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 15, 2024

Lack of updates. Was rude when I asked for an update. Couldnt diagnose the issue and we are Still having the AC issues. More

by d_carter1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

August 14, 2024

I am so happy with rhe service i received and look forward to coming back. More

by CATPACHECO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Aug 15, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 14, 2024

Great customer service. Fast, clean, orderly, and I had no issue booking the service over the phone. More

by ARRAMBIDE.ASHLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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