Big Star Hyundai - Service Center

I’ve already sent a lengthy email regarding my concerns to Kohl the manager without a reply back. He’s aware. to Kohl the manager without a reply back. He’s aware. More

Juan provides pleasant , customer oriented service. He updated status of repair while in progress. Very pleased. He updated status of repair while in progress. Very pleased. More

Brian was the young man who oversaw the work on my car. He was excellent! He was kind, courteous, and explained everything. He was cheerful too! He had me in and out of dealership very quickly! I real He was excellent! He was kind, courteous, and explained everything. He was cheerful too! He had me in and out of dealership very quickly! I really appreciated that! I will return to him next time my car needs servicing! More

I didn’t have the best experience buying my last car from Big star. I feel like I was really taken advantage of. It was like a shell game. So after 6 or so Hyundais I left and bought 2 brand new FORDS. Big star. I feel like I was really taken advantage of. It was like a shell game. So after 6 or so Hyundais I left and bought 2 brand new FORDS. More

Juan and his team did a very good job of taking care of my service needs and did a great job communicating with me during the warranty work. my service needs and did a great job communicating with me during the warranty work. More

Pricing is high service needs to be just as high. Quick service just hate negotiating. Quick service just hate negotiating. More

Still waiting on monthly payment quote but been working with Robert. He's been doing great and every single question. I have answering text messages properly very pleased also Work With Veronica Hewitt, ve with Robert. He's been doing great and every single question. I have answering text messages properly very pleased also Work With Veronica Hewitt, very pleased More

My car was finished being serviced and no one let me know. I had to walk to the front desk and ask. Who knows how long it would have taken for someone to notice. Not only was the wait ridiculous, they a know. I had to walk to the front desk and ask. Who knows how long it would have taken for someone to notice. Not only was the wait ridiculous, they also tried to tell me my car needed two separate repairs. My car was bought in late February and had 6k miles at the time. If I car needs repairs after 6k miles it’s probably a bad car. More

Every one was very friendly and helpful John and The other guy sorry with Anotonie other guy sorry with Anotonie More

Always great fast service. I purchased the oil change package this was my second one. I purchased the oil change package this was my second one. More