Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Biggers Mazda

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.8
335 Reviews
Biggers Mazda — Your Premier Mazda Dealer Serving Elgin and the Greater Chicago Area At Biggers Mazda, we’ve built our reputation on one simple promise: providing quality vehicles at prices our customers can afford. Our award-winning team is here to answer your questions, help you find the perfect Mazda, and make your buying experience simple and stress-free. Whether you’re searching for a new Mazda or a reliable pre-owned vehicle in Elgin, Schaumburg, Crystal Lake, or Chicago, you’ll find it here at Biggers Mazda. Visit us today — or give us a call — and let us help you get behind the wheel of the car you’ve been dreaming about.
Contact Dealership

2100 N. Randall Road

Elgin, IL

60124

Directions

By Type

Showing 335 reviews

January 16, 2026

The service department team ALWAYS takes GREAT care of our cars and makes us feel valued !!! More

by sergio6PINEDA6
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
Report | Print
January 16, 2026

I am always happy with the service I receive at Biggers. I appreciate Clemente Sanchez's attention to details and takes the time to explain things to you. More

by khunsaker
Recommend Dealer
Yes
Employees Worked With
Clemente Sanchez
Report | Print
January 15, 2026

Easy to make appointment. Kept me up to date on my appointment. Comfortable waiting area. Nice to have free car wash included. More

by KBOZZO
Recommend Dealer
Yes
Report | Print
January 14, 2026

Logan is always great to work with. He greets me, let's me know what's going on with my car, and answers any questions after work performed. Dealership is on time, and work performed in More

by kelryer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 10, 2026

I live about 30 miles from the dealership. Clemente went the extra mile to find a loaner vehicle for me to use while my car was being serviced, which took several days. I really appreciated hi More

by Sheri.couture43
Recommend Dealer
Yes
Employees Worked With
Clemente Sanchez
Report | Print
Jan 12, 2026 -

Biggers Mazda responded

Thank you so much for your kind words, Sheri! We're so glad Clemente was able to go the extra mile to make your experience as convenient as possible. We know it’s no small thing to travel 30 miles for service, and we truly appreciate your trust in Biggers Mazda. It’s great to hear the loaner vehicle helped while your Mazda was being serviced. We'll be sure to share your appreciation with Clemente, he’ll be thrilled. We're always here when you need us. – The Biggers Mazda Team 🚘💙

January 06, 2026

Everything was done as expected Easy to schedule, people at Mazda were Friendly and nice comfy waiting area More

by pivanauski
Recommend Dealer
Yes
Report | Print
Jan 08, 2026 -

Biggers Mazda responded

Thank you so much for your kind review! We're glad to hear everything went smoothly during your visit and that you found scheduling easy, our team friendly, and the waiting area comfortable. At Biggers Mazda, we always aim to make your service experience as pleasant and hassle-free as possible. We appreciate your trust in us and look forward to welcoming you back next time.

January 05, 2026

dealership is clean, workers are friendly, nice waiting area. service in the early AM is on time and customer service is very friendly as well. so far they have seemed honest on work needed and not to bad More

by bmazzuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2026 -

Biggers Mazda responded

Thank you so much for the great feedback! We're glad to hear you had a positive experience with our early morning service and that our team made you feel welcome in our clean facility and comfortable waiting area. It's especially rewarding to know you found our communication honest and our recommendations fair — we always aim to be transparent and respectful of our customers' needs. We truly appreciate your trust and your recommendation, and we look forward to seeing you again at Biggers Mazda! — The Biggers Mazda Team

January 03, 2026

It is a pleasure to come to this dealership for service. Very professional, good service and they work with you. More

by zofialiszka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clemente Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Biggers Mazda responded

Thank you so much for your kind words! We're truly glad to hear that visiting Biggers Mazda for service continues to be a positive experience for you. Clemente and the rest of our team are committed to delivering professional, high-quality service while always working closely with our guests to meet their needs. We appreciate your trust and recommendation, and we look forward to seeing you at your next visit!

January 02, 2026

Knowledgeable staff made the process smooth and stress-free. Alyssa is so pleasant and accommodating. Franco, my sales person, is very detailed orientated, insightful, and easy going. Big shout out More

by BarbieDoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Liszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Scharlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Biggers Mazda responded

Thank you so much for this incredible review! We’re absolutely delighted to hear that your experience with us was smooth, stress-free, and exceeded your expectations from start to finish. Alyssa, Franco, and Ron will be thrilled to know their efforts made such a meaningful impact—our team takes great pride in creating a warm, professional, and memorable car-buying journey. The big red bow and photo moment is one of our favorite touches, and we're so glad it made the day even more special for you. We can’t wait to welcome you back for car #3—thank you for being a valued part of the Biggers Mazda family! 🚗🎀

January 02, 2026

Awesome Service, Quick and friendly Scheduling was easy and on time. Great waiting area and awesome coffee. More

by erne67
Recommend Dealer
Yes
Employees Worked With
Ella Felz and Clemente Sanchez
Report | Print
Jan 04, 2026 -

Biggers Mazda responded

Thank you so much for the great review! We're thrilled to hear that your service experience was smooth, timely, and friendly—from the easy scheduling to the great coffee in our waiting area. Ella and Clemente will be so glad to know they helped make your visit a positive one. We truly appreciate your recommendation and look forward to welcoming you back to Biggers Mazda for your next visit!

1
2
...
34