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Biggers Mazda

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.8
547 Reviews
Biggers Mazda — Your Premier Mazda Dealer Serving Elgin and the Greater Chicago Area At Biggers Mazda, we’ve built our reputation on one simple promise: providing quality vehicles at prices our customers can afford. Our award-winning team is here to answer your questions, help you find the perfect Mazda, and make your buying experience simple and stress-free. Whether you’re searching for a new Mazda or a reliable pre-owned vehicle in Elgin, Schaumburg, Crystal Lake, or Chicago, you’ll find it here at Biggers Mazda. Visit us today — or give us a call — and let us help you get behind the wheel of the car you’ve been dreaming about.
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2100 N. Randall Road

Elgin, IL

60124

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Showing 547 reviews

June 08, 2026

Communication could be improved. We waited an extra day not hearing from the service guy because it was his day off and no one else called us. Also the car was parked outside with More

by BTTHRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The new guy.
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Jun 12, 2026 -

Biggers Mazda responded

Thank you for the awesome review. Have a Great Day.

June 08, 2026

Everyone greets you and are so helpful amazing customer service do recommend to anyone looking for a car. More

by nilyvetteperez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Ditzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Biggers Mazda responded

Thank you for the awesome review. Have a Great Day.

June 08, 2026

Everyone was great and professional. I always have a great experience They all did a great job! More

by sheri.rayski
Recommend Dealer
Yes
Employees Worked With
Service dept
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June 08, 2026

Clean waiting area. I wish there were vending machines for snacks. Everyone was nice and friendly. More

by wpgcarlson
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the 5-star review! We’re glad to hear you found our waiting area clean and our team friendly during your visit. We also appreciate your feedback about snack options—suggestions like yours help us continue to improve the overall customer experience. We truly value your business and look forward to serving you again at Biggers Mazda!

June 08, 2026

Always a positive experience. All service was well explained beforehand. Tina was awesome to deal with and very professional. More

by underthesea73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Nikolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lukas Lazauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the great 5-star review! We’re happy to hear that your visits continue to be positive and that everything was clearly explained before your service. It’s also wonderful to know Tina provided such professional and awesome support during your experience. We’ll be sure to share your kind words with her and the rest of our team. We truly appreciate your continued trust in Biggers Mazda and look forward to seeing you again!

June 07, 2026

Very quick and painless drop off for my oil change. Had a minor sensor issue which I asked to get checked out. I received the video from the technician explaining to me in good detail of what might hav More

by triciaj.p1
Recommend Dealer
Yes
Employees Worked With
Logan
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re glad to hear your oil change drop-off and pickup were quick and easy, and that our team was able to address your sensor concern clearly and efficiently. It’s great to know the technician’s video explanation helped provide peace of mind and confirmed everything was in good condition. We truly appreciate your continued trust in Biggers Mazda and look forward to serving you again!

June 07, 2026

Experience with Biggers Mazda couldn't have been any better. Tina was communicative and extremely helpful. I live right by one of your competitor Mazda dealerships but drive out to Biggers Mazda because More

by JIMMYYACULLO
Recommend Dealer
Yes
Employees Worked With
Tina
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the outstanding 5-star review! We’re thrilled to hear that your experience with Biggers Mazda continues to be excellent, and we truly appreciate your long-standing loyalty—even choosing to drive past another dealership to see us. It’s great to know Tina provided communicative and helpful service during your visit. We’ll be sure to share your kind words with her and the rest of our team. We sincerely appreciate your continued trust and look forward to serving you for many more years to come!

June 07, 2026

Service was well explained and executed quickly. It is stupid you require a word minimum for this review. More

by bjohnso11968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
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Jun 24, 2026 -

Biggers Mazda responded

Thank you for the 5-star review! We’re glad to hear your service visit was clearly explained and completed quickly. We appreciate your feedback and your time, and we’re happy we could take care of your vehicle efficiently. We look forward to serving you again at Biggers Mazda

June 06, 2026

Biggers Mazda provides excellent service every time I bring my car in to be serviced. More

by cmlopez015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re delighted to hear that you consistently receive excellent service whenever you bring your car in. Providing reliable, high-quality care is what we strive for, and your continued trust means a great deal to our team. We look forward to serving you again at Biggers Mazda!

June 05, 2026

Overall we had a wonderful experience! Everyone we interacted with was professional and knowledgeable without being pushy. Connor worked closely with us to ensure we got the exact vehicle More

by s.vokac10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Liszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kashuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Biggers Mazda responded

Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you had such a wonderful and seamless experience with our team. It’s great to know that Connor was able to help you find the exact vehicle and features you were looking for, and that the trade-in process went smoothly from start to finish. We truly appreciate your kind words and your recommendation to friends and family. Your trust and support mean a great deal to us, and we look forward to continuing to earn your business for years to come at Biggers Mazda!

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