Marco Palacios
Marco Palacios at Biggers Mazda

Marco Palacios

General Sales Manager

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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5.0
40 Reviews

Dealership Experience

19 yrs, 1 mo

Industry Experience

26 yrs, 4 mos

5.0

40 Reviews

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40 Reviews of Marco Palacios

October 25, 2026

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Employee Rating

Mateo explained every detail about the CX-90 and was able to answer every question with ease. The entire purchase process was a breeze. More

by Jim A
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

September 23, 2026

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It was such a pleasure buying our Mazda from Biggers Mazda! Miles was a delight to work with from start to finish. He took his time and thoroughly explained everything. We will 100% refer him to Fami More

by Tara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miles Anderson

Sep 24, 2026

Biggers Mazda responded

Thank you so much, Tara! We’re thrilled to hear that purchasing your new Mazda from Biggers Mazda was such a positive experience. It’s wonderful to know that Miles took the time to thoroughly explain everything and made the process enjoyable from start to finish. Your willingness to recommend Miles and our team to your family and friends means a great deal to us. Congratulations on your new Mazda, and welcome to the Biggers Mazda family! — The Biggers Mazda Team

September 01, 2026

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Jack was easy to work with. He seemed knowledgeable and ready to help. I appreciated his willingness to come in early to work around my schedule when i bought my car. More

by deborahlbailey
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jack Tilly

Sep 01, 2026

Biggers Mazda responded

Thank you for the fantastic 5-star review! We’re so glad Jack made your car-buying experience easy and accommodating. His willingness to come in early and work around your schedule is a great example of the level of service we strive to provide. We’ll be sure to share your kind words with him. Congratulations on your new vehicle, and thank you for choosing Biggers!

August 12, 2026

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We have been Mazda owners for a very long time. ...and Biggers is our go to dealership. The sales team is fabulous, the service department is outstanding would recommend Biggers to anyone. More

by bigcrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Ruffolo, Logan Demel

Aug 12, 2026

Biggers Mazda responded

Thank you so much for your continued loyalty to Mazda and Biggers! We truly appreciate you choosing us as your go-to dealership. It’s wonderful to hear that both our sales and service teams have consistently provided you with outstanding experiences. Thank you for recommending Biggers Mazda—we look forward to taking care of you for many more years to come!

July 25, 2026

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I had a great buying experience at Biggers Mazda. Adonis was knowledgeable and friendly. Most importantly, he did not aggressively trying to push a sale. I also felt I was given fair value for my tra More

by jlefere07
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Adonis Gutierrez

Jul 28, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re thrilled to hear that you had such a great buying experience at Biggers Mazda. Providing a comfortable, transparent, and no-pressure experience is extremely important to us, and we’re glad Adonis was able to make the process enjoyable while helping you find the right vehicle. Thank you for trusting Biggers Mazda and for recommending us to others. Congratulations on your new vehicle, and we look forward to serving you again in the future!

July 25, 2026

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Our experience with Biggers Mazda, and Miles specifically, was exceptional. Through a series of different events and circumstances, we ended up looking at purchasing 2 cars - both of which we bo More

by launie.lindemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miles Anderson

Jul 28, 2026

Biggers Mazda responded

Thank you for sharing such a wonderful 5-star review! We’re thrilled to hear about your exceptional experience with Biggers Mazda and Miles. It’s amazing that what started as one vehicle search turned into finding two Mazdas for your family—we truly appreciate you trusting us with both purchases. Thank you again for choosing Biggers Mazda and for allowing us to be part of your vehicle journey. We look forward to welcoming you back whenever you’re ready for your next Mazda!

July 21, 2026

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Mateo is the best salesman I’ve ever had the pleasure dealing with at car dealership. From the test drive to making the purchase was a wonderful experience. Will highly recommend this dealership and Mate More

by freespirit5150
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mateo Fernandez

Jul 22, 2026

Biggers Mazda responded

Thank you for your business. We appreciate you. Enjoy the New Ride.

July 15, 2026

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We had a great experience at Biggers Mazda. Mateo was our salesman and is doing a fantastic job for someone new to the profession. Everything was straight to the point and professional. Pricing More

by Kyle T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mateo Fernandez

Jul 15, 2026

Biggers Mazda responded

Thank you for taking the time to share your experience! We're so glad to hear that Mateo and our team provided you with a professional, straightforward car-buying experience. It's wonderful to know that our transparent pricing and no hidden fees helped make your visit a positive one. We truly appreciate your recommendation and your support of Biggers Mazda. Enjoy your new vehicle, and we look forward to serving you again in the future!

June 25, 2026

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Employee Rating

Great experience, easy to work with, and kept me up to date on the arrival of the Miata! More

by bshines17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 25, 2026

Biggers Mazda responded

Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience with our team and that we were able to make the process easy while keeping you informed every step of the way. We're glad our communication helped make your experience even better. Thank you for choosing Biggers Mazda and trusting us with your vehicle purchase. We hope you're enjoying every mile in your new Miata, and we look forward to serving you again in the future!

June 25, 2026

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The process of purchasing a vehicle was smooth and the customer service was excellent. I didn't feel pushed one way or the other when trying to make the decision. More

by tspawlarczyk88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mateo Fernandez

Jun 25, 2026

Biggers Mazda responded

Thank you for your 5-star review! We're thrilled to hear that your vehicle purchase experience was smooth and that you received excellent customer service from our team. At Biggers Mazda, we believe buying a vehicle should be informative, comfortable, and pressure-free, so we're especially glad to know you felt supported without being pushed in any particular direction. Our goal is to help customers find the vehicle that's right for them and make the process as enjoyable as possible. Thank you for choosing Biggers Mazda. We appreciate your trust and hope you enjoy your new vehicle for many years to come!

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