Dealership Experience
18 yrs, 10 mos
Industry Experience
26 yrs, 1 mo
32 Reviews
Write a Review32 Reviews of Marco Palacios
June 25, 2026
Great experience, easy to work with, and kept me up to date on the arrival of the Miata! date on the arrival of the Miata! More
Other Employees Tagged: Connor Houlahan, Mateo Fernandez
June 25, 2026
The process of purchasing a vehicle was smooth and the customer service was excellent. I didn't feel pushed one way or the other when trying to make the decision. customer service was excellent. I didn't feel pushed one way or the other when trying to make the decision. More
Other Employees Tagged: Mateo Fernandez
June 24, 2026
I had a great experience at Biggers. Arkadiusz and Marco stayed late to help me purchase my car. Arkadiusz was very knowledgeable about the vehicle and answered all of my questions. I'm Arkadiusz and Marco stayed late to help me purchase my car. Arkadiusz was very knowledgeable about the vehicle and answered all of my questions. I'm glad I chose this dealership for such an important purchase. More
Other Employees Tagged: Arkadiusz Korbas
June 24, 2026
I cannot say enough good things about my experience with Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actuall Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actually enjoyable. Before I even set foot in the dealership, Alyssa was extremely helpful and communicative. She answered all of my questions perfectly, making sure I had all the information I needed before making the trip out. Once I arrived, the outstanding service continued. My product specialist, Miles, was incredibly easy to deal with, and Marco and Peter were also extremely helpful in the process and made us feel great about the whole experience. A special shoutout to Marco, the GM, who went out of his way to say hello, check in on us, and personally help guide us through everything. It’s clear that great customer care starts at the top. On top of the fantastic team, the dealership itself is top-tier. The showroom and facilities were absolutely spotless. As for the vehicle? It was delivered in near-mint condition, looking absolutely beautiful. If you are looking for a stress-free car buying experience with a team that goes above and beyond, go see the team at Biggers Mazda. I highly recommend them! More
Other Employees Tagged: Ron Liszka, Peter Kashuba, Alyssa Scharlow, Mateo Fernandez, Miles Anderson
June 16, 2026
Marco was very pleasant to work with. When our Salesperson had questions Marco was quick with a response. Our son worked with Marco in the past and highly recommended him. So it was a When our Salesperson had questions Marco was quick with a response. Our son worked with Marco in the past and highly recommended him. So it was a no brainer for us to do the same. More
June 12, 2026
This buying experience was simply pleasant. No pressure but incredibly informative sales people. They understand that the car buying experience is an important investment and want make sure the No pressure but incredibly informative sales people. They understand that the car buying experience is an important investment and want make sure the car is the right fit for our family. More
Other Employees Tagged: Nicco Fernandez
June 08, 2026
Everyone greets you and are so helpful amazing customer service do recommend to anyone looking for a car. service do recommend to anyone looking for a car. More
Other Employees Tagged: Darian Ditzler
June 05, 2026
Overall we had a wonderful experience! Everyone we interacted with was professional and knowledgeable without being pushy. Connor worked closely with us to ensure we got the exact vehicle Everyone we interacted with was professional and knowledgeable without being pushy. Connor worked closely with us to ensure we got the exact vehicle and features we were looking for. We ended up trading in our vehicle and the entire process was well streamlined/seamless. We will definitely be giving future business to Biggers Mazda and recommending them highly to friends/family! More
Other Employees Tagged: Ron Liszka, Connor Houlahan, Peter Kashuba
May 21, 2026
Just wanted to update a miscommunication and say that Rich Alenhoff responded to a concern I had within minutes of posting a review to resolve the concern and assured me that he would address the minor p Rich Alenhoff responded to a concern I had within minutes of posting a review to resolve the concern and assured me that he would address the minor policy glitch going forward. Rich was super professional and I will add him to the list of reasons why I cannot say enough good about this dealer. This is the best dealer experience I have ever had. More
Other Employees Tagged: Ron Liszka, Peter Kashuba, Rich Altenhoff, Tina Nikolov , Clemente Sanchez
April 25, 2026
Everyone we dealt with was very helpful. There was no aggressive pushiness at all. The sales experience was very informative and easy without any hassle. There was no aggressive pushiness at all. The sales experience was very informative and easy without any hassle. More
Other Employees Tagged: Ron Liszka, Nicco Fernandez

