Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,323 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
Contact Dealership
View Awards

1325 E Chicago St

Elgin, IL

60120

Directions

By Type

Showing 1,323 reviews

December 28, 2025

David was great! Not pushie at all. Everyone took their time. My wife and I didn’t feel rushed at all. More

by makichicago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nauraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 28, 2025

I've been a loyal Mitsubishi customer for over 20 years. And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the More

by ChuckWalters64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darien Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 27, 2025

Communication was great They kept me updated the whole time the car was being repaired More

by JTAZIZI1
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
December 25, 2025

xxxx you is what I used to say, but now I say good luck with your service manager because if you show me a liar and I will show you a thief More

by Mjsenger0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager, I didn't catch his name but it took days to get the smell of him off me
Report | Print
Dec 27, 2025 -

Biggers Mitsubishi responded

Dear Mjsenger0, We’re very sorry to hear about your recent service experience at Biggers Mitsubishi. Your comments are deeply concerning and do not reflect the level of professionalism and respect we expect from our team. To ensure this is addressed appropriately, we’d like to speak with you directly. Please reach out to our Service Director, Roger, at 847-693-3138 at your earliest convenience. He is aware of your review and would like the opportunity to personally discuss what happened and work toward a resolution. We appreciate your feedback and take your concerns seriously as we continue to improve our service. Sincerely, The Biggers Mitsubishi Team

December 25, 2025

When in for a safety recall, did an inspection and the team let me know there were items needed that were covered under warranty, got done same day More

by RARREOLA1972
Recommend Dealer
Yes
Employees Worked With
Josr
Report | Print
Dec 27, 2025 -

Biggers Mitsubishi responded

Thank you for taking the time to share your experience with us! We're so glad to hear that your visit for the safety recall went smoothly and that our team was able to identify and take care of additional warranty items the same day. Providing efficient, transparent service is always our goal, and it’s great to know we delivered that during your visit. If there’s anything else we can assist you with in the future, we’re just a call away. Safe driving, and thanks again for choosing Biggers Mitsubishi! Warm regards, The Biggers Mitsubishi Team

December 24, 2025

I had a great experience at this Mitsubishi dealership. The staff was professional, friendly, and very knowledgeable. They took the time to explain everything clearly and made the entire process smooth and More

by rfeliciano432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Biggers Mitsubishi responded

Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that your vehicle purchase was smooth, stress-free, and supported by a professional and knowledgeable team. A special thanks for mentioning Rafal Sterkowiec — we’ll be sure to pass along your appreciation. We're so glad you're happy with your new Mitsubishi, and we truly value your recommendation. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything you need down the road. All the best, The Biggers Mitsubishi Team

December 24, 2025

I was impressed when received a video of the nest found under my hood, very high tech. You made my experience amazing & worth coming back. The wait was not bad at all. Thanks guys! More

by STEVE282823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Biggers Mitsubishi responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience with us was both impressive and memorable — and that the video of the nest under your hood stood out as a high-tech touch. Our goal is to keep you informed and confident in the care your vehicle receives, and it's great to know we delivered on that. A big shoutout to Michael Giusto, Jose Perez, and Jeremy Brennan for helping make your visit a positive one. We're glad the wait was comfortable and that you felt it was worth the trip — that means a lot to us! We look forward to welcoming you back anytime you need us. Thanks again for choosing Biggers Mitsubishi! Warm regards, The Biggers Mitsubishi Team

December 24, 2025

Solid and professional. They do the job and make sure they cover all the bases. More

by dmozdin.dfp
Recommend Dealer
Yes
Employees Worked With
Chris and Jose
Report | Print
Dec 27, 2025 -

Biggers Mitsubishi responded

Thank you for the great feedback! We’re glad to hear that you found our service solid and professional — that’s exactly the standard we aim for. Chris and Jose will be happy to know they helped ensure your visit was thorough and well-handled. We truly appreciate your trust in Biggers Mitsubishi and look forward to seeing you again whenever you need us! All the best, The Biggers Mitsubishi Team

December 23, 2025

Everything was handled well and expeditiously from the time I pulled it to the time I left. More

by Cinders674
Recommend Dealer
Yes
Report | Print
Dec 27, 2025 -

Biggers Mitsubishi responded

Thank you for your review! We're glad to hear that everything was handled efficiently and to your satisfaction from start to finish. Providing smooth and timely service is always our goal, and it’s great to know we delivered that during your visit. We appreciate your trust in Biggers Mitsubishi and look forward to serving you again in the future! Best regards, The Biggers Mitsubishi Team

December 22, 2025

The service was very good, they keep me informed what they doing to my car, service was fast, very friendly people. More

by GLENCABRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
2
...
133