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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,453 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,453 reviews

July 12, 2026

I’ve purchased both my cars here and I’ve always had a great experience. They’re honest and work diligently to get you the best deal. Tyler was so helpful and knowledgeable! More

by cnicole1496
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pergrem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Biggers Mitsubishi responded

Thank you for trusting us again. Have an amazing day.

July 11, 2026

I've always been very pleased with everyone there. Very considerate Always willing to help and explain everything that is needed for my vehicle More

by SHIRLEYBRADEN
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 11, 2026 -

Biggers Mitsubishi responded

Thank you for your 5-star review! We're grateful for your continued trust in Biggers Mitsubishi. It's wonderful to hear that our team has consistently provided considerate service and taken the time to explain everything your vehicle needs. We truly appreciate your kind words and look forward to being here for you whenever you need us. Thank you for choosing Biggers Mitsubishi!

July 11, 2026

Very friendly and so far so good with maintenance on my Mitsubishi outlander 2024. Thank you! More

by dinrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2026 -

Biggers Mitsubishi responded

Thank you for your 5-star review! We're so glad to hear you've had a friendly experience with our team and that your 2024 Mitsubishi Outlander has been well taken care of. We appreciate your trust in Biggers Mitsubishi and look forward to continuing to provide you with excellent service for many miles to come. Thank you for choosing us!

July 06, 2026

Consistently excellent service, kind & efficient employees From.making the appointment to checking out, I'm treated as a valued customer More

by DAKEISLER
Recommend Dealer
Yes
Employees Worked With
Nathan
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Jul 08, 2026 -

Biggers Mitsubishi responded

Thank you for your wonderful 5-star review! We're grateful to hear that you've consistently received excellent service from our team. Knowing that you feel valued from the moment you schedule your appointment through checkout means a great deal to us. We truly appreciate your continued trust in Biggers Mazda and look forward to providing you with the same exceptional service for many visits to come.

July 06, 2026

Very professional and informative, knowledgeable Waiting area was comfortable. I always go to Biggers. I've bought 3 Mitsubishi cars from them in the past and all serviced there. More

by NOREENTYSON
Recommend Dealer
Yes
Employees Worked With
Nathan
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Jul 06, 2026 -

Biggers Mitsubishi responded

Thank you for your continued trust and for your wonderful 5-star review! We're honored that you've chosen Biggers Mitsubishi for not only the purchase of your three Mitsubishi vehicles, but also for all of your service needs. It's great to hear that our team was professional, informative, and knowledgeable, and that you found our waiting area comfortable during your visit. We truly appreciate your loyalty and look forward to serving you for many more years to come!

July 06, 2026

I want out of my way to go 35 minutes to your dealer and was treated very poorly. I needed some things checked and they said nothing was wrong but told me to do the preventative maintenance which would cost More

by JOHNNYDITOMMASO
Recommend Dealer
No
Employees Worked With
some clowns in the back goofing around and being loud and not professional
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Jul 06, 2026 -

Biggers Mitsubishi responded

Thank you for taking the time to share your feedback. We're sorry to hear that your visit did not meet your expectations. We understand how frustrating it can be to travel a significant distance and leave feeling disappointed. Preventative maintenance recommendations are intended to help keep a vehicle performing reliably and to address items based on the manufacturer's maintenance schedule, even if no current issues are found. However, we regret that this was not explained clearly and that your experience left you feeling frustrated. We value your feedback and thank you for bringing this to our attention.

July 06, 2026

I just wanted to say the customer service from Brian is amazing! I really appreciate SO much that he took the time to talk to me about my lease. I will always do business with Brian & Biggers. More

by kim.abbate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Altenhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

Biggers Mitsubishi responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Brian provided you with such outstanding customer service and took the time to thoroughly discuss your lease. We'll be sure to share your kind words with him—they'll mean a great deal. We truly appreciate your trust in Biggers Mitsubishi, and we look forward to serving you for many years to come.

July 03, 2026

Everything was taken care of in a fair and concise way All went well yesterday More

by ladysings4
Recommend Dealer
Yes
Employees Worked With
Jose
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Jul 06, 2026 -

Biggers Mitsubishi responded

Thank you for your 5-star review! We're happy to hear that everything was handled fairly and efficiently and that your visit went smoothly. We appreciate you choosing Biggers Mitsubishi and are grateful for the opportunity to serve you. We look forward to seeing you again for your future automotive needs!

June 29, 2026

Efficient, great communication and through Thorough in communication of things that were still strong and things that were weaknesses. More

by keegan0923
Recommend Dealer
Yes
Employees Worked With
Mike and Jose
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Jun 29, 2026 -

keegan0923 responded

Efficient, great communication and Thorough

June 29, 2026

Excellent Extremely satisfying Very very satisfying Very satisfied. Quick service and honest feedback on the status of the vehicle. More

by keegan0923
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 30, 2026 -

Biggers Mitsubishi responded

Thank you so much for your enthusiastic 5-star review! We're thrilled to hear you were extremely satisfied with your experience and that our team provided quick service along with honest feedback about your vehicle. Delivering efficient, transparent, and trustworthy service is always our goal. We truly appreciate your kind words and your support of Biggers Mitsubishi, and we look forward to serving you again in the future!

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