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Biggers Mitsubishi
Elgin, IL
1,331 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,331 reviews
August 08, 2025
My transmission died in my 9 year old Outlander. I had purchased the lifetime bumper to bumper warranty, and this is the first time I had to use it. With warranties I always get nervous the provid I had purchased the lifetime bumper to bumper warranty, and this is the first time I had to use it. With warranties I always get nervous the provider will find an out or there will be a high cost. Biggers identified the next day that the transmission was shot and filed a claim. They approved replacement of a rebuilt transmission at ZERO cost to me. They communicated the timeline for when the repair would be completed, provided a loaner, and made a stressful experience very positive. Highly recommend. More
by jakelindquist87
Verified CustomerEmployees Worked With
August 07, 2025
They can't solve a problem that has to do with the vehicle's manufacturing warranty for more than a month and I don't know if they will solve it. vehicle's manufacturing warranty for more than a month and I don't know if they will solve it. More
by JROJO78
August 07, 2025
Service guys are nice however I have been waiting for a follow up call on my car. My FOB wasnt looked at even though it was brought up. Cashier was kinda rude, seemed bothered for going up to the window up follow up call on my car. My FOB wasnt looked at even though it was brought up. Cashier was kinda rude, seemed bothered for going up to the window upon pick up. The sales guys also were unwelcoming when walking in, they were too busy on their phones. More
by linderman33
Employees Worked With
August 07, 2025
Quick and convenient. I was able to drop off my vehicle and pick it up at my convenience. I was able to drop off my vehicle and pick it up at my convenience. More
by chely95
August 02, 2025
Customer service was great. They kept me informed about the work on my car. They made reasonable service recommendations. I used a coupon and a sale was going on, so it was very They kept me informed about the work on my car. They made reasonable service recommendations. I used a coupon and a sale was going on, so it was very affordable. More
by SUZAM68
Employees Worked With
July 30, 2025
Clean service area and quick service. We were in and we're about 40 minutes. We were in and we're about 40 minutes. More
by silvermelanie1
Employees Worked With
July 29, 2025
The service at Biggers is always exceptional. The team communicates exceptionally well and always gets the service done in a timely manner. A++ The team communicates exceptionally well and always gets the service done in a timely manner. A++ More
by KEVIN.KONIECZNY99
July 28, 2025
Great place/Very knowledgeable and friendly staff. I enjoyed my time there with my family. I enjoyed my time there with my family. More
by Roger
July 27, 2025
Biggers Mitsubishi excels with top-notch service, a wide selection, and unbeatable deals, making it the best choice for car buyers!!! selection, and unbeatable deals, making it the best choice for car buyers!!! More
by Chicagowhitesox312
July 27, 2025
Wrong fix without proper investigation resulted in 1000$ expense.. Also, not resetting service after the service resulted in walking to the center thrice.. expense.. Also, not resetting service after the service resulted in walking to the center thrice.. More
by RAMACHANDRAN.JANAKIRAMAN
Employees Worked With
