Biggers Mitsubishi

Biggers Mitsubishi responded

Hi Juanita, thank you for the wonderful review! ⭐ We’re delighted to hear that you had an excellent service experience and that our team made you feel welcome. Providing friendly service and making sure your vehicle leaves clean and well taken care of are small details that we believe make a big difference. We’ll be sure to share your kind feedback with Arnold and Juan—they’ll be happy to know their efforts made your visit a positive one. Thank you for choosing Biggers Mitsubishi to service your vehicle. We truly appreciate your support and look forward to helping you again in the future! 🚗✨

Biggers Mitsubishi responded

Hi Tim, thank you for the great review! ⭐ We’re glad to hear you had such a pleasant and comfortable buying experience with our team at Biggers Mitsubishi. Providing a friendly, professional, and pressure-free environment is exactly what we aim for, so it’s wonderful to know that stood out during your visit. It’s also great to hear that Nate made a strong impression while helping with your purchase. Even though he’s new to the team, we’re excited to see him already delivering such a positive experience. We’ll be sure to pass along your kind words to him and to Jim Casey as well. Thank you for your recommendation and for choosing Biggers Mitsubishi. Enjoy your new vehicle, and we look forward to assisting you again in the future!

Biggers Mitsubishi responded

Hi Maribel, Thank you so much for your thoughtful review and for trusting Biggers Mitsubishi with your vehicle. We truly appreciate you recognizing our commitment to keeping you and your grandkids safe—that means everything to our team. We also appreciate you pointing out the missed oil change sticker. That’s an important detail, and we apologize for the oversight. Thank you for bringing it back to our attention so we could correct it. Regarding your brake recall visit, we’re sorry the service took longer than the estimated hour and disrupted your plans. We understand how valuable your time is, and we should have communicated any delay more clearly. Your feedback helps us improve our scheduling accuracy and communication moving forward. It’s wonderful to hear that, overall, your experience was excellent and that you would recommend us. We’ll be sure to share your kind words with Michael, Jose, Jeff, Juan, Kurt, and the entire service team. Thank you again for your continued trust—we look forward to taking care of you and your Mitsubishi in the future.

Biggers Mitsubishi responded

Thank you so much for your great review! We’re glad to hear your service visit at Biggers Mitsubishi was efficient and easy—that’s exactly the experience we strive to provide. It’s also wonderful to know you enjoyed our clean waiting area and refreshments while you were here. We believe those little details can make a big difference in your overall visit. We truly appreciate you trusting Michael and our service team with your Mitsubishi, and thank you for recommending us! We look forward to seeing you again next time you’re in. 😊

Biggers Mitsubishi responded

Thank you for your honest feedback and for continuing to trust Biggers Mitsubishi with your service needs. We truly appreciate your loyalty and your recommendation. We’re glad to hear that your overall experience with our dealership has been good. At the same time, we sincerely appreciate you pointing out the longer wait times and communication concerns. That’s valuable feedback, and it helps us improve. We know your time is important, and we’re always working to make our service process more efficient and proactive with updates. We’ll be sure to share your comments with Jose, Michael, and our service team so we can continue refining the experience we provide. Thank you again for your continued support. We look forward to delivering an even smoother visit next time! 🚗

Biggers Mitsubishi responded

Thank you so much for your continued trust in Biggers Mitsubishi! It truly means a lot to hear that you’re willing to drive the distance because of the service you receive — that’s one of the highest compliments we can get. We’re so glad your visit was smooth and thorough, and that Jose helped make your experience such a positive one. We’ll be sure to share your kind words with him and the rest of our service team. We sincerely appreciate your loyalty and recommendation. We look forward to seeing you again at your next visit — and we’ll keep making that drive worth it!

Biggers Mitsubishi responded

Thank you, Syed! We truly appreciate your kind words and are glad to hear our team—Joe, Darien, and Ali—provided honest, respectful, and responsive service. It means a lot to us that you felt well taken care of. We look forward to serving you again in the future! —The Biggers Mitsubishi Team 🔧🚘

Biggers Mitsubishi responded

Thank you for your great review and for choosing Biggers Mitsubishi for your service needs! We’re so glad to hear you had a positive experience and received the level of customer service you deserve. It’s wonderful to know that Jeff went above and beyond to address all the issues with your vehicle. We’ll also be sure to recognize José for his part in taking care of you. Our team works hard to make sure every concern is handled thoroughly and professionally, and your feedback means a lot to us. We truly appreciate your recommendation and look forward to helping you again whenever you need us. Safe travels! 🚗

Biggers Mitsubishi responded

Thank you for your thoughtful review and for choosing Biggers Mitsubishi for your service visit! We’re so glad to hear that your advisor was attentive and took the time to explain everything thoroughly — clear communication is something we truly value. It’s also great to know that applying your coupons without hesitation helped build trust. We believe every guest deserves transparency and fairness, and we’re happy that your experience reflected that. We appreciate you taking the time to share your feedback and look forward to assisting you again at your next service visit! 🚗