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Biggers Mitsubishi

Elgin, IL

4.8
1,211 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,211 reviews

July 12, 2023

Got an appointment on timely basis but service was slow. Didn't wash vehicle and didn't reset service reminder in car. This is second time. More

by BPATRICK999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 12, 2023 -

Biggers Mitsubishi responded

I am very sorry about the wash and reminder. Please ask for me on your next visit and I will personally take care of the entire service visit. We will also give the vehicle a complimentary showroom polish application after the service. Thank you for letting us know, we will be checking our process at the next weekly meeting. Thanks again for your business! Keith Becker

July 12, 2023

Great service and great staff. Minimum waiting time. Thank you . Will be back for next service on my vehicle. More

by VUCZARCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for choosing our service department. It is an honor! Thank you.

July 12, 2023

The staff were extremely helpful and patient with my questions. Several service members assisted me and I loved the car wash! More

by POLITO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Good service good personal nice and clean good work they explain to you the problem More

by hsamayoa727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for the kind words! It is always a pleasure to see you!

July 11, 2023

Everyone was so helpful and explained everything they were going to do before finishing the work. Friendly staff More

by vegaz1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for choosing our dealership for your service needs. We appreciate the positive feedback.

July 11, 2023

Staff was patient with us and knowledgeable. Sales rep was one of the best I dealt with during my search More

by mstotts37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jul 12, 2023 -

Biggers Mitsubishi responded

Welcome to the Biggers Family. We are happy you are pleased with your purchase!

July 11, 2023

Great place great people to deal with Salesman explained everything perfect I will always deal with bigger from now in More

by Gregory Tamburello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for your business. Welcome to the Biggers Family! Enjoy your new Vehicle.

July 11, 2023

The people that work there are. Very helpful. They worked out a good deal for me More

by daddy75lukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you! We always enjoy seeing you! You are the best!

July 10, 2023

it was not good, I am not understanding how a new car needs the all-wheel drive flushed. I looked in the manual. No where in there does it state that needs to be completed. The price on the paper was More

by tammy,gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Hi Tammy, I am very sorry to learn that your last service visit was not performed to your satisfaction. I will be reaching out to you directly. Your business is very important to us. Thank you for brining this matter to our attention. Keith

July 10, 2023

People were very good at taking care of customers and making sure what was needed to be repaired was done More

by rudy.a.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
4.0
This rating includes all reviews, with more weight given to recent reviews.
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