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Bill Jacobs BMW
Naperville, IL
3,259 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,259 reviews
September 29, 2023
Brendon was extremely helpful. Got me everything I needed and seems pretty trustworthy compared to other advisors I’ve dealt with in the past. Got me everything I needed and seems pretty trustworthy compared to other advisors I’ve dealt with in the past. More
by loula8901
Employees Worked With
Brendon
September 29, 2023
David Reynoso managed my car purchase made on line from out of state. Everything he represented was accurate and he made the whole process very easy and smooth with no surprises. The dealership staff were out of state. Everything he represented was accurate and he made the whole process very easy and smooth with no surprises. The dealership staff were excellent and they run a class operation. More
by 12414go
Employees Worked With
September 29, 2023
Bought the car in for scheduled maintenance. As usual, everything went smoothly. Mike Alwin is always a pleasure to work with and there are never any surprises for me when I pick up my vehicle. As usual, everything went smoothly. Mike Alwin is always a pleasure to work with and there are never any surprises for me when I pick up my vehicle. 5-stars to Michael A. And the whole team at Bill Jacobs BMW. More
by Agnes W.
Employees Worked With
Michael Alwin
September 29, 2023
Harry and his team were a great team to work with. They did an awesome job! They did an awesome job! More
by Falguni
September 27, 2023
Khalil Guissé helped our family purchase a new BMW. He was very kind and provided excellent service He was very kind and provided excellent service More
by Sam
Employees Worked With
September 27, 2023
Maggie Bernard was my sales rep and she was great in every step of the process. I told her what I wanted and what I could spend and she found me several options and the sale was closed quickly and effi every step of the process. I told her what I wanted and what I could spend and she found me several options and the sale was closed quickly and efficiently. She was great! More
by mnichols
Employees Worked With
September 27, 2023
Fantastic service experience from beginning to end. Brendon C and the entire service staff were a pleasure to work with. Brendon C and the entire service staff were a pleasure to work with. More
by rrohrich
September 26, 2023
Maggie was incredible! So professional and trustworthy--she went above and beyond to ensure I was satisfied and comfortable with my purchase. She made the entire car buying So professional and trustworthy--she went above and beyond to ensure I was satisfied and comfortable with my purchase. She made the entire car buying process seamless and I'm grateful! Keep up the great work Maggie! More
by Lance
Employees Worked With
