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Bill Jacobs BMW
Naperville, IL
3,224 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,224 reviews
September 13, 2023
I had a great experience leasing a car at Bill Jacobs BMW. Bill Earnest handled my lease and was great to work with! He spent time getting my app set up and negotiating a great deal. This is the secon BMW. Bill Earnest handled my lease and was great to work with! He spent time getting my app set up and negotiating a great deal. This is the second purchase I worked with him on and highly recommend him as a Client Advisor. My service advisor stopped by to check in on the purchase as well before I took the car home. Nick Huerter is the best Service Advisor at that Dealership! I highly recommend asking for him. More
by Cortney
September 13, 2023
This dealership was 3 1/2 hours from my home, and I purchased this vehicle sight unseen. It was everything they said it would be.Excellent service from Harry (my salesman) and Rob(sales manager) from m purchased this vehicle sight unseen. It was everything they said it would be.Excellent service from Harry (my salesman) and Rob(sales manager) from my initial contact to their follow up after the sale. It was my first vehicle purchase Without test driving the car upfront. The car was exactly the way they described it, and I couldn’t be happier with the purchase and the dealership. More
by rckruisenga
September 11, 2023
Prompt response with above and beyond sales and service from our client advisor Gigi. Absolute beautiful dealership. Definitely would recommend. from our client advisor Gigi. Absolute beautiful dealership. Definitely would recommend. More
by mlhuneck
Employees Worked With
September 11, 2023
If you're looking for great costumer service and no aditional fee for the deal or mistirious fee, come here Serious dealership for Serious people aditional fee for the deal or mistirious fee, come here Serious dealership for Serious people More
by ana.berdan
September 09, 2023
It was such a pleasure working with Bill Earnest at Bill Jacobs BMW. He was very professional and accommodating. He made the purchase transaction quick and smooth while also paying close attention to detail Jacobs BMW. He was very professional and accommodating. He made the purchase transaction quick and smooth while also paying close attention to detail. The rest of the team at Bill Jacobs BMW that I interacted with during my visits were also all very warm and professional. An overall wonderful experience and I would highly recommend this dealership. More
by Gina Bassily
Employees Worked With
Other Employees :
April, Aldijana (Financing Department)
September 09, 2023
Russ Millard was awesome and made our car buying experience nice and easy and went above and beyond to help us get what we wanted experience nice and easy and went above and beyond to help us get what we wanted More
by Devonminnema9
Employees Worked With
September 08, 2023
Service experience was amazing as ALWAYS! Brendon is great to work with and as a former tech himself he's very knowledgeable and can explain issues clearly. Brendon is great to work with and as a former tech himself he's very knowledgeable and can explain issues clearly. More
by Michaeldziadus
Employees Worked With
Brendon chervinko
September 08, 2023
Bill, Jessica, and the entire team at Bill Jacobs are outstanding! I highly recommend if you’re in the market for a BMW. outstanding! I highly recommend if you’re in the market for a BMW. More
by ginsbergallan
September 06, 2023
I love brining my vehicles into Bill Jacobs BMW for service because I know they will get the job done quickly and properly. My SA, Brendon, is knowledgeable and communicative. My vehicles are always cl service because I know they will get the job done quickly and properly. My SA, Brendon, is knowledgeable and communicative. My vehicles are always cleaner upon pick up than when I drop them off! 10/10!! More
by Carol4629
September 03, 2023
My most trusted source on all things cars recommended Bill Earnest. We wanted an electric vehicle and had thoroughly loathed the impersonal hands off experience at Tesla. Bill and his team did an excelle Bill Earnest. We wanted an electric vehicle and had thoroughly loathed the impersonal hands off experience at Tesla. Bill and his team did an excellent job and it was a relief to know that you can still work with real people who want to spend time with you in person. Thanks Bill! More
by matt.anderson.intl
