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Bill Jacobs BMW
Naperville, IL
3,263 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,263 reviews
September 27, 2023
Maggie Bernard was my sales rep and she was great in every step of the process. I told her what I wanted and what I could spend and she found me several options and the sale was closed quickly and effi every step of the process. I told her what I wanted and what I could spend and she found me several options and the sale was closed quickly and efficiently. She was great! More
by mnichols
Employees Worked With
September 27, 2023
Fantastic service experience from beginning to end. Brendon C and the entire service staff were a pleasure to work with. Brendon C and the entire service staff were a pleasure to work with. More
by rrohrich
September 26, 2023
Maggie was incredible! So professional and trustworthy--she went above and beyond to ensure I was satisfied and comfortable with my purchase. She made the entire car buying So professional and trustworthy--she went above and beyond to ensure I was satisfied and comfortable with my purchase. She made the entire car buying process seamless and I'm grateful! Keep up the great work Maggie! More
by Lance
Employees Worked With
September 26, 2023
I received helpful suggestions and excellent service from My service advisor, Donnie. He helped me understand what needed to be done and updated me as needed. My service advisor, Donnie. He helped me understand what needed to be done and updated me as needed. More
by Dennis
Employees Worked With
Donnie
September 26, 2023
Very efficient! I was in and out within an hour. Good hospitality as well. I will be back for my next purchase as well! I was in and out within an hour. Good hospitality as well. I will be back for my next purchase as well! More
by Teon
September 26, 2023
Donnie is an amazing service representative. He truly cares about his customers and knows the meaning of customer service. He is a natural at what he does. He truly cares about his customers and knows the meaning of customer service. He is a natural at what he does. More
by Marie
Employees Worked With
Donnie
September 26, 2023
We have been to different Dealerships before & Dealt with Pushy, Rude Salesmen. But Mr Harry Gianos of BMW Naperville was the Best👍🏼👍🏼👍🏼 It made the purchase No Hassle, Easy & Convenient. Thanks Mr. Pushy, Rude Salesmen. But Mr Harry Gianos of BMW Naperville was the Best👍🏼👍🏼👍🏼 It made the purchase No Hassle, Easy & Convenient. Thanks Mr. Harry.. waiting once I win the Lottery for the next BMW Purchase. More
by Happy
Employees Worked With
September 26, 2023
Thanks to Mike A and the entire service team for taking the time each service visit to go over all my service needs and provide the best advice on my car . the time each service visit to go over all my service needs and provide the best advice on my car . More
by Bingogeri777
Employees Worked With
Mike Alwin
