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Bill Jacobs BMW
Naperville, IL
3,225 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,225 reviews
August 30, 2023
Bill Jacobs Bmw is an outstanding dealership. I’ve been a customer for over 20 years and have always been 100% satisfied. Bill Ernest has been my sales advisor for over 20 years. He is extreme I’ve been a customer for over 20 years and have always been 100% satisfied. Bill Ernest has been my sales advisor for over 20 years. He is extremely knowledgeable and professional.. More
by Cynthia Tivador
Employees Worked With
August 29, 2023
My salesman, Christian, went out of his way to show me my options and features of the car I was interested in. Delivered professional attention through out the entire process. Found the rest of the dealers options and features of the car I was interested in. Delivered professional attention through out the entire process. Found the rest of the dealership friendly and helpful too. Highly recommend Bill Jacobs BMW. More
by Tommac11
August 29, 2023
Had a great all around experience with Marlenne Garcia and the whole team at Bill Jacobs BMW. I spent a few months sorting out what would be the best vehicle for me and Marlenne spent lots of time and ene and the whole team at Bill Jacobs BMW. I spent a few months sorting out what would be the best vehicle for me and Marlenne spent lots of time and energy helping me sort through that process. I ended up ordering a 2024 X5. The build process was quick and went well. I’m really enjoying my first few days with my new vehicle. I would definitely recommend Marlenne and Bill Jacobs BMW. More
by gregorim
Employees Worked With
August 27, 2023
Our family needed a 3rd vehicle, with our son now driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill J driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill Jacobs BMW in Naperville, IL. The Russ Millard, Mark Canter, Aldijana Hodzic team, and various product specialists were customer-first focused, transparent, and patient as we worked through our decision. Clearly, it is a well-run dealership with excellent staff as the foundation! Thank You More
by Brian H
August 27, 2023
We were welcomed and taken care very well. We worked with Client Advisor- Preston who did a great job in helping us with right selection vehicle. Thanks We worked with Client Advisor- Preston who did a great job in helping us with right selection vehicle. Thanks More
by Vinay Kumar
Employees Worked With
Preston
August 24, 2023
I could not ask for a better and effective experience. Many thank to David and the rest of the team for their help Many thank to David and the rest of the team for their help More
by wow2020hh
August 24, 2023
Thank you to Gigi and team for the excellent service. Highly recommend her if you’re looking to buy a BMW Highly recommend her if you’re looking to buy a BMW More
by debrakane
Employees Worked With
August 24, 2023
Great folks to work with and made the process easy and transparent. Russ and Husain are great to work with! transparent. Russ and Husain are great to work with! More
by JTumbo
