Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Shyann was amazing to work with. She had the vehicle ready for us to test drive and the entire process went very smoothly. Shyann is very knowledgeable and was able to answer all our She had the vehicle ready for us to test drive and the entire process went very smoothly. Shyann is very knowledgeable and was able to answer all our questions and concerns! I highly recommend reaching out to Shyann if you go to Bill Jacobs! More
Mark G in sales and Jeff H in service are exceptional to deal with. Professional, personable, knowledgeable and efficient. They go above and beyond to keep me updated on all aspects of my cars status from p deal with. Professional, personable, knowledgeable and efficient. They go above and beyond to keep me updated on all aspects of my cars status from purchasing through services. More
Great dealership- we were there for way longer than necessary, but I attribute that to how busy they were on a Saturday! Would 100% recommend, but maybe try to go on a weekday if possible. necessary, but I attribute that to how busy they were on a Saturday! Would 100% recommend, but maybe try to go on a weekday if possible. More
Giovonna Montalvo made my experience excellent. Her responsiveness and professionalism was top notch. She made my experience worth driving an hour to get to the dealership Her responsiveness and professionalism was top notch. She made my experience worth driving an hour to get to the dealership More
Had a selection of the model I was interested in. Conducted the whole negotiation over text and was very smooth. Giovanna was a pleasure to work with. Definitely will be a repeat customer. Conducted the whole negotiation over text and was very smooth. Giovanna was a pleasure to work with. Definitely will be a repeat customer. More
Great service as always from Alex Flinn. We are never disappointed when bringing our vehicles into Bill Jacobs BMW. Fantastic dealership We are never disappointed when bringing our vehicles into Bill Jacobs BMW. Fantastic dealership More
Great experience buying a used vehicle here. Shyann was a pleasure to work with and made the entire process very quick and efficient, we were able to agree on a price and they even finished the Shyann was a pleasure to work with and made the entire process very quick and efficient, we were able to agree on a price and they even finished the CPO certification earlier than planned so that I could come in and test drive the car. On the day of delivery, I was in and out in less than 2 hours which is a testament to how efficiently this dealership works. No unnecessary add on fees, what you see is what you pay (tax, title, registration extra ofc). Highly recommend this dealership. More
Excellent customer service. Alex Flinn always makes your service visit fun and enjoyable. I never have to worry about taking my car in for service. This Dealership is great. Alex Flinn always makes your service visit fun and enjoyable. I never have to worry about taking my car in for service. This Dealership is great. More
Took my X7 in for service and Brendon went above and beyond my expectations. The customer service, follow up, and the service I received from him and his team was exceptional! Thanks Brendon for getti beyond my expectations. The customer service, follow up, and the service I received from him and his team was exceptional! Thanks Brendon for getting my vehicle back to stellar status! More