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Bill Jacobs BMW

Naperville, IL

5.0
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,222 reviews

January 21, 2025

Kwaku Bentil, was very helpful, knowledgeable as were the rest of the staff. Sales management, finance was friendly, fair and worked efficiently to complete the sale and get me on the road again. Good pri More

by o2bwealthy
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Alex Flinn was friendly and very helpful during my service visit. I was able to get a courtesy car and a wash during my visit as well. More

by Kevin
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 20, 2025

⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of leasing my new car, the 2024 BMW i4 M50 electric vehicle, and I couldn’t be happier with my experience at Bill Jacobs BMW! A special shoutout to Russ Millard, m More

by firuzkuzb
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

I have had the best experience working with Donnie Kaegebein. He is very thorough with me regarding my vehicle and he is timely. His customer service is top notch. Thank you for always working with me More

by Monica
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
January 16, 2025

The sales and service department are excellent. I have purchased many cars here at Bill Jacobs. The service department is great with Alex Flinn as my service advisor. I recommend this dealer to any More

by Todd
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 15, 2025

Just wanted to come on here and thank the entire team at Bill Jacobs BMW for making this one of the easiest car buying experiences I've had. They gave me an absolutely killer deal on my dream vehicle. Mike More

by Jed Danziger
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

During my last service visit Alex Flinn did an amazing job. He continues to set the standard of excellent customer service. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 14, 2025

I recommend Alex Flinn as a service advisor. He is honest and has a ton of knowledge. Owning a BMW has been amazing and Bill Jacobs BMW is the best. More

by Marlene
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 14, 2025

BMW personnel expressed true professionalism, in conducting their business and interacting with clients. Mr Kwaku was very businesslike and courteous More

by Will3460
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Russ M was great. Professional, responsive, and knowledgeable. He made the entire buying process enjoyable! More

by turf-bakery-reflex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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