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Bill Jacobs BMW
Naperville, IL
2,771 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,771 reviews
August 03, 2021
Shaun was awesome!! He listened to what I wanted and guided me in the right direction. Great experience and will go to him again when my lease is up! guided me in the right direction. Great experience and will go to him again when my lease is up! More
by Tasha
Employees Worked With
Shaun Patterson
Helpful August 02, 2021
Bill Jacobs has a great facility, helpful staff, and a large inventory that made it easy for us to find the vehicle we were in the market for. large inventory that made it easy for us to find the vehicle we were in the market for. More
by wesway92
Employees Worked With
Harry Gianos
July 30, 2021
I recently purchased my first car with the help of my family from Bill Jacobs, BMW in Naperville, IL. Before we landed on the X1 we visited several dealerships. By far, the care, efficiency and general family from Bill Jacobs, BMW in Naperville, IL. Before we landed on the X1 we visited several dealerships. By far, the care, efficiency and general interest in my purchase was what drew us back to Bill Jacobs. Our client advisor, Josh Schneider, made sure I was included in the process and had expert level knowledge about the vehicle that I purchased. I am so happy that our journey led us back to Josh and the Bill Jacobs team. They were outstanding!! Anysse & Ollie Evans More
by anysseevans21
Employees Worked With
Joshua Schneider
July 29, 2021
Had a wonderful experience purchasing our car. Everyone was extremely kind and professional. Bill helped us through our purchase and it could not have been easier. I highly recommend Bill Jacobs BMW and as was extremely kind and professional. Bill helped us through our purchase and it could not have been easier. I highly recommend Bill Jacobs BMW and ask for Bill Earnest, he is wonderful. More
by Karm
Employees Worked With
Bill Earnest
July 29, 2021
Thanks to Mike A and the entire service team for making my most recent visit at Bill Jacobs a pleasant one , great facility and great employees, everyone Was so nice and helpful. my most recent visit at Bill Jacobs a pleasant one , great facility and great employees, everyone Was so nice and helpful. More
by lnewberry23
Employees Worked With
Mike Alwin
July 28, 2021
Great communication and service. Follow through from the beginning to the end. Competitive price and excellent customer service. Would absolutely work with them again in the future. beginning to the end. Competitive price and excellent customer service. Would absolutely work with them again in the future. More
by delgadod4
Employees Worked With
Bill Earnest, Mike Alder
July 28, 2021
Great facility and support team, follow up is exceptional along with Husain. Glad I switched from Audi to BMW. I recommend this dealership. Nice to work with along with Husain. Glad I switched from Audi to BMW. I recommend this dealership. Nice to work with More
by hshepp
Employees Worked With
Husain
July 27, 2021
Thanks to Mike Alwin for the great last minute service, got me in immediately when I ended up with a flat tire and got me taken care of quickly . got me in immediately when I ended up with a flat tire and got me taken care of quickly . More
by Bingogeri777
Employees Worked With
Mike Alwin
July 26, 2021
Thank you Mike A for the excellent service. As always, your expertise and knowledge is vey much appreciated. I know my vehicle is in good hands. your expertise and knowledge is vey much appreciated. I know my vehicle is in good hands. More
by Stella
Employees Worked With
Mike A
July 24, 2021
Great service, was given a detailed walkthrough during the test drive. The sales staff is professional & friendly, answered all my queries patiently and accommodated all reasonable requests. the test drive. The sales staff is professional & friendly, answered all my queries patiently and accommodated all reasonable requests. More
by viratjoshi9
Employees Worked With
Jose Vargas
